Frequently Asked Questions



What is HUD Ideas in Action?
HUD Ideas in Action, powered by UserVoice, allows people to come together, share ideas in response to a question, discuss those ideas, and vote the best ones to the top for consideration by the US Department of Housing and Urban Development (HUD). The tool was initially used to gather ideas that further HUD's fiscal year 2010-2015 Strategic Plan and as a forum for HUD employees and stakeholders to share their ideas for improving HUD, and now solicits feedback on a number of external and internal matters.

HUD Ideas in Action consists of two main forums, along with a number of finite rotating forums. The public feedback forum allows the public and HUD employees to share their ideas on any issue related to HUD operations. The internal feedback forum is only open to HUD employees and allows those within HUD to submit ideas on how HUD can transform the way it does business. As additional forums open, they will made available through the HUD Ideas in Action sidebar.

For the HUD Ideas in Action privacy policy, click here.
Can anyone see and use this forum?
Most discussion forums on the site are open to the public. However, there are also "employees only" forums open only to employees of the US Department of Housing & Urban Development (HUD). If you are a HUD employee, you can access these forums by signing in or creating a UserVoice account with your HUD.gov email address. No email addresses will be displayed on the site; users will only be identified by their usernames, which they select when creating an account.
How do I create an account?
An account is not needed to participate in public forums, but creating an account will allow you to be notified if your idea is accepted for review or implementation, and for HUD employees, will allow you to participate in internal forums. To register with HUD Ideas in Action, simply click sign in in the upper-right corner of the page, below the header. You may either sign in using your Facebook or Google accounts (by clicking either icon) or inputting your email address to create a UserVoice account (HUD users, you'll need to use your HUD email address to access internal forums). From there, just follow the directions provided to confirm your email address and set a password.
How can I add my own idea to what's already here?
To add an idea, navigate to the right forum and simply begin typing a few key words of your idea into the search box near the top of the page. As you type, Ideas in Action will begin searching for similar ideas that been added by other users. If any of these ideas are similar to yours, you may want to vote for that idea instead of creating your own--one idea with many votes will be more visible than two ideas with fewer votes each. If you determine that your idea is not a duplicate, click the Post a new idea button and explain your idea a bit more comprehensively in the submission box that appears. Give 1, 2 or 3 of your own votes to your idea, then post it for others to see and vote on!
What makes an idea "good"?
A good idea is made up of three main parts: a statement of the problem; a proposed, specific solution to the problem; and the expected benefits of the solution. Ideas submitted should further HUD's Strategic Plan, be efficient, safe, and legal, and directly increase the effectiveness of government operations. Remember, we can only act on an idea if it is clearly articulated.
How does voting work?
You have a set number of votes (typically 20) per forum to express your support for others' ideas, or to support your own. You can give any idea 1, 2, or 3 votes, depending on how strongly you support it. The number of votes you have remaining will always be displayed in the right-hand sidebar. Votes are not permanent; you may reallocate votes from one idea to another at any time, as many times as you like. To do this, simply click the vote button next to an idea you've voted for, and decrease the number of votes you'd like to give to that idea. When an idea is completed, your votes for that idea will be automatically returned to your vote allowance.
Why do I only have a certain number of votes per forum?
Ideas in Action's voting system is like having a "budget"--when people have a finite number of votes to "spend," they tend to think more carefully about what they really care about and how much they care about it. You should use your votes to support the ideas you think are most important, so that the overall best ideas and top priorities emerge.
Is every idea reviewed by HUD?
No. Although the Ideas in Action team encourages everyone to contribute as many good ideas as they come up with, not every idea will be selected for review and not every idea selected for review will be implemented. There are two main types of ideas that are selected for review: the ideas in each category that have received the most votes from other users on the site, and the ideas that are actionable and contribute to HUD's strategic goals. So to have your idea reviewed and possibly implemented, ensure that it's well-articulated and actionable in order to catch the interest of other voters and the Ideas in Action team. Ideas that receive more than 30 votes will be selected for review by the appropriate program office within HUD, and ideas that receive more than 100 votes will be personally reviewed by HUD's Deputy Secretary.
What do the different statuses mean?
There are seven different statuses by which an idea can be marked:
  • being reviewed: the idea has been accepted for review and will receive a response
  • going to happen: the idea will be implemented in the future, or is in the process of being implemented
  • you made it happen!: the idea has been implemented
  • already happening: the idea was reviewed and no further action is required (for example, the proposed idea was already implemented)
  • not going to happen: the idea was reviewed but will not be implemented
Why are some ideas moved to a different forum or merged together?
To make it easier for those who visit the site to find and add ideas, we have created forums that focus on specific issues or topics. Because votes are limited by forum, this also makes it possible for our users to better prioritize ideas by topic. So if an idea is placed in a forum that does not relate to that forum's topic, it will be moved to the correct forum. If an idea is created that is very similar to an already existing idea, the idea and any associated votes and comments will be merged into the existing idea.
Are ideas or comments ever removed from the website?
HUD Ideas in Action is an open forum where employees and stakeholders can contribute and comment on ideas. However, ideas or comments that are clearly spam or make an imminent threat of violence are removed.
Why is some personal information redacted from ideas or comments?
To protect users' privacy and the privacy of others, personally identifiable information such as names, social security numbers, phone numbers, addresses, and e-mail addresses included with an idea or comment will be redacted. Please do not include this information when submitting ideas or comments.
Can others view my personal information when I post, comment, or vote on ideas?
The only information other Ideas in Action users can see when you post or comment on an idea is the username you supplied when signing up for an Ideas in Action account. Your email address will never be shared, and you can change your username at any time by clicking the Settings link beneath your name in the right sidebar, selecting Edit Name, and replacing your current username with anything else you're comfortable with.

Users will never be able to identify others who have voted on an idea, as no personal information is shared when you vote.

This is an archive of all the ideas from closed forums.

You've come a long way- and you need a new Paradigm

Coyote Medicine, by Dr. Lewis Madrona, a native American MD, talks about doctors. Doctors are the extreme of what ails our culture. They are overwhelmed in med school with all kinds of disconnected knowledge, that is not holistic. The result is a medical system that is No. 1 worldwide for cost per capita, and No. 72 among nations for results. You are getting closer to a holistic goal, but you aren't there yet. You have metaphorically put most of the engine together, and 3 of the 4 wheels, but you still need to install a few parts before you can drive this baby on the road. So. If you actually applied all those good ideas, and the other good ideas you'll pick up on the way- what would you have? If we already had ideal communities, magnificent places to live, that most if not all agreed were wonderful paradises- what would we have? Because we don't know. We know only the pathology of the average. If you don't know, you won't get there. You'll be overwhelmed with detail that doesn't support the goal of health. You need a Vision, an image of that ideal community. You need it in pictures, and words that evoke pictures. Right now, we have the cans, but we don't have the plastic thing to hold them together. Right now, what we have is a vague desire to go somewhere, and we know something about the increments of how to get there. I remember when my child told me about going to Disneyworld. Was there talk of what kind of food there'd be on the plane, how long we'd wait in the security line, what kind of clothes to bring, whether we needed sunscreen? Oh no. There was just a POWERFUL VISION OF ALREADY BEING THERE, which filled that kid up with energy. That energy washed over the obstacles like a river in flood over a dam. All those technical details worked themselves out, in the process, and they weren't that difficult. The key was the VISION. Without Vision, the people perish. Shaun, Ron, what is your VISION? If you had to explain your vision to a 10 year old child, how would you do it? What would you say to them? If that 10 year old child was walking through that ideal community, what would they see, hear, and feel? How would they know it was ideal? We need that VISION. We'll know it's done right when it's so inspiring that people just leap in to help, when you have to add extra bandwidth to handle all the useful info coming in, sorted by topic, on a HUDWiki. You'll know it's done right when things start happening just like on a Habitat for Humanity site. You'll know it's done right when people joyfully report on positive indicators, and even make improving their neighborhood a competitive sport. That's how it is with anything that is fun. Fun sells itself. If you heard about a fun club, with a lot of good energy, a happening place - do you have to be forced to go there? No, you find a way. And the one thing this strategic plan lacks is FUN. Where is the fun? How can we make these hard, difficult tasks EASY LIKE THEY ARE FOR A CHILD, by making them fun? How can you hope to accomplish what you say you want, without making it all fun? Shaun, Ron, I'm walking through a community that benefitted from everything in the Strat Plan, in 2015. This place is magnificent, I love living here. I walk the streets. There's no crime- people have hope, and make more money in legal activity. There's no drugs, nobody wants to take the risk of selling them. There's no users, because people don't have emotional pain, they don't need to anesthetize themselves, they have so much more fun being sober. People help each other. There are arts and crafts, it is FUN to live in this community. People come to us from all over the world, to learn how we did it. This place is green- no pesticides are even sold. There are permaculture gardens with food plants, and urban agriculture, making the city green, green, green. There's no racial discrimination, it's too much fun to learn about other people and cultures. This city has it all. So, ok, Shaun and Ron: the plan as constituted has one end- where we are now. It lacks the other end- of the Vision, because not only do we need to plan going out to the Vision, we also need to backplan, from the results back to the chain of activities, to the now. Right now this is one-sided, and not nearly as focused as a Strat Plan needs to be. You mostly got the language of the grey lawyers in their grey suits in their grey offices with grey windows and computer screens out of this, which is good. Now how about we breathe some life into it, with a really inspiring Vision of what is possible? We need a plan that speaks to people (with web infrastructure support we don't have now), one where just about everybody would say, "Omigod! YESSSSSSSSS! I want this! This will be so much fun! How can I get started today? Who can I work with to make stuff happen right now?"

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    anonymousanonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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      • DaveDave commented  ·   ·  Flag as inappropriate

        Where are the arts related goals for Community Development? Creative Community Builder's Handbook: How to Transform Communities Using Local Assets, Arts, and Culture [book]

        HUD is not apparently including arts in its community development strategy. This is unfortunate, as there is lots of evidence that this is critical to CD success. Previous HUD publications on CD have at least given lip service to the arts; this needs to get good emphasis, in the Strat Plan.

      [Closed forums]: Feedback on HUD's Final Strategic Plan

      Feedback and Knowledge Base