Frequently Asked Questions



What is HUD Ideas in Action?
HUD Ideas in Action, powered by UserVoice, allows people to come together, share ideas in response to a question, discuss those ideas, and vote the best ones to the top for consideration by the US Department of Housing and Urban Development (HUD). The tool was initially used to gather ideas that further HUD's fiscal year 2010-2015 Strategic Plan and as a forum for HUD employees and stakeholders to share their ideas for improving HUD, and now solicits feedback on a number of external and internal matters.

HUD Ideas in Action consists of two main forums, along with a number of finite rotating forums. The public feedback forum allows the public and HUD employees to share their ideas on any issue related to HUD operations. The internal feedback forum is only open to HUD employees and allows those within HUD to submit ideas on how HUD can transform the way it does business. As additional forums open, they will made available through the HUD Ideas in Action sidebar.

For the HUD Ideas in Action privacy policy, click here.
Can anyone see and use this forum?
Most discussion forums on the site are open to the public. However, there are also "employees only" forums open only to employees of the US Department of Housing & Urban Development (HUD). If you are a HUD employee, you can access these forums by signing in or creating a UserVoice account with your HUD.gov email address. No email addresses will be displayed on the site; users will only be identified by their usernames, which they select when creating an account.
How do I create an account?
An account is not needed to participate in public forums, but creating an account will allow you to be notified if your idea is accepted for review or implementation, and for HUD employees, will allow you to participate in internal forums. To register with HUD Ideas in Action, simply click sign in in the upper-right corner of the page, below the header. You may either sign in using your Facebook or Google accounts (by clicking either icon) or inputting your email address to create a UserVoice account (HUD users, you'll need to use your HUD email address to access internal forums). From there, just follow the directions provided to confirm your email address and set a password.
How can I add my own idea to what's already here?
To add an idea, navigate to the right forum and simply begin typing a few key words of your idea into the search box near the top of the page. As you type, Ideas in Action will begin searching for similar ideas that been added by other users. If any of these ideas are similar to yours, you may want to vote for that idea instead of creating your own--one idea with many votes will be more visible than two ideas with fewer votes each. If you determine that your idea is not a duplicate, click the Post a new idea button and explain your idea a bit more comprehensively in the submission box that appears. Give 1, 2 or 3 of your own votes to your idea, then post it for others to see and vote on!
What makes an idea "good"?
A good idea is made up of three main parts: a statement of the problem; a proposed, specific solution to the problem; and the expected benefits of the solution. Ideas submitted should further HUD's Strategic Plan, be efficient, safe, and legal, and directly increase the effectiveness of government operations. Remember, we can only act on an idea if it is clearly articulated.
How does voting work?
You have a set number of votes (typically 20) per forum to express your support for others' ideas, or to support your own. You can give any idea 1, 2, or 3 votes, depending on how strongly you support it. The number of votes you have remaining will always be displayed in the right-hand sidebar. Votes are not permanent; you may reallocate votes from one idea to another at any time, as many times as you like. To do this, simply click the vote button next to an idea you've voted for, and decrease the number of votes you'd like to give to that idea. When an idea is completed, your votes for that idea will be automatically returned to your vote allowance.
Why do I only have a certain number of votes per forum?
Ideas in Action's voting system is like having a "budget"--when people have a finite number of votes to "spend," they tend to think more carefully about what they really care about and how much they care about it. You should use your votes to support the ideas you think are most important, so that the overall best ideas and top priorities emerge.
Is every idea reviewed by HUD?
No. Although the Ideas in Action team encourages everyone to contribute as many good ideas as they come up with, not every idea will be selected for review and not every idea selected for review will be implemented. There are two main types of ideas that are selected for review: the ideas in each category that have received the most votes from other users on the site, and the ideas that are actionable and contribute to HUD's strategic goals. So to have your idea reviewed and possibly implemented, ensure that it's well-articulated and actionable in order to catch the interest of other voters and the Ideas in Action team. Ideas that receive more than 30 votes will be selected for review by the appropriate program office within HUD, and ideas that receive more than 100 votes will be personally reviewed by HUD's Deputy Secretary.
What do the different statuses mean?
There are seven different statuses by which an idea can be marked:
  • being reviewed: the idea has been accepted for review and will receive a response
  • going to happen: the idea will be implemented in the future, or is in the process of being implemented
  • you made it happen!: the idea has been implemented
  • already happening: the idea was reviewed and no further action is required (for example, the proposed idea was already implemented)
  • not going to happen: the idea was reviewed but will not be implemented
Why are some ideas moved to a different forum or merged together?
To make it easier for those who visit the site to find and add ideas, we have created forums that focus on specific issues or topics. Because votes are limited by forum, this also makes it possible for our users to better prioritize ideas by topic. So if an idea is placed in a forum that does not relate to that forum's topic, it will be moved to the correct forum. If an idea is created that is very similar to an already existing idea, the idea and any associated votes and comments will be merged into the existing idea.
Are ideas or comments ever removed from the website?
HUD Ideas in Action is an open forum where employees and stakeholders can contribute and comment on ideas. However, ideas or comments that are clearly spam or make an imminent threat of violence are removed.
Why is some personal information redacted from ideas or comments?
To protect users' privacy and the privacy of others, personally identifiable information such as names, social security numbers, phone numbers, addresses, and e-mail addresses included with an idea or comment will be redacted. Please do not include this information when submitting ideas or comments.
Can others view my personal information when I post, comment, or vote on ideas?
The only information other Ideas in Action users can see when you post or comment on an idea is the username you supplied when signing up for an Ideas in Action account. Your email address will never be shared, and you can change your username at any time by clicking the Settings link beneath your name in the right sidebar, selecting Edit Name, and replacing your current username with anything else you're comfortable with.

Users will never be able to identify others who have voted on an idea, as no personal information is shared when you vote.

This is an archive of all the ideas from closed forums.

Spread Kindness

The Kindness Campaign is a community-based, primary prevention oriented, anti-violence program that began in Colorado Springs, Colorado in the Spring of 1994, using the motto "Spread Kindness -- It's Contagious."

The goals of the Kindness Campaign are to help restore a sense of community and neighborliness that we seem to have forgotten, and prevent the spread of violence that has taken hold in many parts of our community, state and nation. Spreading kindness is up to everyone and it can be fun and rewarding. Anyone can participate in this Campaign to stop the spread of violence, hatred and unkindness. This Campaign reconfirms the important understanding that we are all interconnected. We all have a duty to act kindly towards ourselves as well as others. The attitude of kindness has to start with being kind to ourselves. It is difficult to be kind to others, if our heart is empty of kindness. True kindness comes from having a compassionate heart. It takes countless small daily acts of kindness to create an atmosphere of compassion necessary to transform a mass of separate individuals into a kind, caring community.

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    Joe MasonJoe Mason shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    4 comments

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      • Joe MasonJoe Mason commented  ·   ·  Flag as inappropriate

        Youth and family violence seem to many people to be out of control. Everybody is scared and worried about the spread of violence. A recent survey by KKTV indicated that 40% of the respondents rated "gangs, crime and youth violence" as the number one problem in Colorado Springs, CO. This also represents a dramatic shift, because last year only 7.5% rated "crime" as the number one problem and "gangs and youth violence" were not even mentioned. The problem has also spread to families. Last year, over 29 million youths committed at least one act of violence against a sibling in the family. Finally, research has confirmed that the violent behaviors of an eight year old, if no intervention occurs, will predict perfectly the same behaviors in this person at age thirty eight. The problem of school-based youth violence also appears to be getting worse. A recent survey by the National League of Cities shows that serious school violence has increased by 41% in the last five years in cities with a population over 100,000. Schools are now the largest purchasers of metal detectors in this country and peer violence is an every day occurrence in schools.

        While much attention is focused on visible forms of violence and on keeping guns and knives out of the school, there is a more hidden form of violence that is having pervasive destructive effects. That form is peer violence. Studies show that over 80% of all children enter school feeling good about themselves. By fifth grade, that percentage has dropped to 20% and by twelfth grade it is only 5%. It is the day to day peer violence in the form of "put-downs" and bullying behaviors in our schools and families that eventually erodes away the positive feelings of our young people. Child-to-child abuse and peer violence has never been viewed as a cause for great concern among adults. But escalating youth violence in our society, coupled with other social realities of our time, require us to rethink the potential impact of peer violence. Also, new research has provided us with a more complete picture of the impact of this form of violence. For example, recent studies show that---

        Students receive an average of 213 put-downs per week or 30 per day.
        Three out of four students report being bullied during their school career.
        Over 90% of all students who were bullied report that being bullied caused lasting social, emotional or academic problems.
        Over 50% of all so-called school yard bullies, if not helped, end up in prison as adults.

        This somewhat hidden form of peer violence must be addressed and dealt with in our schools and families. Now, more than ever before, our young people need adult support in identifying and responding appropriately to abusive treatment from peers. We know that 80% of a student's behavior is directed toward recognition and approval. That is how they build and maintain a positive self-image. When asked the question, "Is it easier in this school to get recognized for doing something positive or something negative?", students almost unanimously say that it is easier to get recognized for doing something negative. Add to that the constant flow of "put-downs" and possible bullying behaviors and you have a formula that can easily lead to the development of aggressive and anti-social behavior patterns where young people will actually seek negative attention because there isn't enough positive attention to go around.

        At its worst, this peer violence has led to murder and suicide. Take the case of a 7th grade boy in a Missouri community who had been called "Fatty" all of his elementary school years. The treatment continued in middle school, and one day he brought a gun to school, killed a classmate and then himself in front of his classmates. There was a recent case in Colorado Springs where a middle school student shot his classmate and then killed himself. The school where they attended is now involved in the Kindness Campaign to make sure that this doesn't happen to any other students at that school. Clearly, primary prevention and early intervention are the best ways to eliminate these destructive behaviors. These methods save lives and save tax-payers money now used to support expensive treatment programs and the building and maintaining of new prisons. We know that these primary prevention methods are effective at reducing criminal and aggressive behavior and cost less than 10% of the cost of treating and rehabilitating youth offenders.

      • Joe MasonJoe Mason commented  ·   ·  Flag as inappropriate

        The Kindness Campaign operates by creating ways of members of the community to recognize daily acts of kindness. Many acts of kindness go unrecognized, while acts of violence are quickly recognized and maybe even are over-recognized by the media. If you want to eliminate violence, you have to place your attention on its opposite: kindness. You can get a button that says, "Spread Kindness -- It's Contagious," and when you witness an act of kindness, give that person your button to and ask them to pass on the button when they witness another act of kindness. In this way, you can spread kindness and help build a kind, caring community.

        The Campaign operates through area businesses, civic organizations, churches and in over 40 area schools. Schools with a combined enrollment of over 25,000 students, have developed Campaign activities. Some of these schools experienced an immediate 30% drop in discipline referrals after they started the Campaign. KKTV, the co-sponsor of the Campaign, has logged over 12,000 calls to it's Kindness Line (719) 630-1111 xKIND. They end the news each evening by playing one of these recorded calls. This serves to keep the "spread kindness" theme of the Campaign in front of viewers every day. Area Wendy's restaurants and a local Furniture store also distribute Campaign buttons to customers. Special "Kindness Awards" are given to any company, church or organization that enrolls 50% or more of its employees or members. Each spring, area school children nominate adults for Kindness Awards. The goal of the Campaign is to enroll 80,000 people in Southern Colorado. To date, over 43,000 people have been enrolled .

        Following are some suggestions of how you might spread kindness in your family, neighborhood, workplace and school:

      • Joe MasonJoe Mason commented  ·   ·  Flag as inappropriate

        List things you can do to bring more kindness to yourself, your family, neighborhood, school, workplace or community.
        Put your shopping cart back in its appointed space in the parking lot.
        Pick up any trash on the sidewalk or gutter in your neighborhood.
        Send a letter of appreciation to anyone who ever helped you letting them know what a difference their acts of kindness made in your life.
        When someone new enrolls in your school, makes them feel welcome and offer to help them get oriented to the school.
        Make an anonymous donation to a local charity that is actively helping young people or start a fund-raising drive in your office for such organizations.
        Organize your friends or work mates to gather used clothing, or food, or toiletries, and give it to homeless shelters. Ask your children to go through their toys and donate some of them to children who are less fortunate.
        Offer to baby-sit for a neighbor's children so they can take a break from parenting.
        When someone new moves into your neighborhood, bake some cookies and go over and welcome them to the neighborhood.

        This is an example of similar programs. The Kindness Campaign or The National Program, The C.U. Foundation, P. O. Box 7150, University of Colorado-Colorado Springs, CO 80933-7150.

        Propaganda is written to 4 emotions: fear, hate, hope, and curiosity, and that is precisely the order, in sequence and decreasing amount, in which we find newspaper articles and TV news. According to Leo Buscaglia, a 6 year old entering school, on average, has witnessed 6,000 murders on television and in movies. Nazi Germany trained its concentration camp guards to bestial savagery with far less than this.

      • Joe MasonJoe Mason commented  ·   ·  Flag as inappropriate

        A healthy America would have healthy ways for teenagers, and others, to get respect. Some sort of formal mechanism to recognize and respect community service would help. Indigenous and aboriginal cultures understand this thirst for respect as well. They have initiation ceremonies, by which teenagers become recognized as adults. An American initiation ceremony based on the traditional Vision Quest, i.e. 4 days in the Wilderness seeking a vision about one’s purpose in life, and/or perhaps based on the Aborigine Walk About, a survival experience, could be a start. It is interesting to note that after initiation ceremonies were ended in New Guinea, in the 1970’s, gangs formed within 2 years. If teenagers can’t get respect through legitimate channels, they get it through illegitimate channels. How do you get respect in our culture? The media has a consistent answer: Inflict violence on others. Morris Dees has noted that about 80% of the young people in hate groups are there because “that was the only group that showed interest in me”, and I’ve heard similar numbers and reasons for gang membership. Gangs and hate groups have meaningful initiation ceremonies, and a clear path towards gaining respect. Where is the positive equivalent, for community service, to the spiderweb tattoo that Aryan Nations members get for killing a minority? Dakota [Sioux] Nation elders wore feather headdresses- and each feather was earned, by major service to the community.
        How can we recognize major service to the community?

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