Frequently Asked Questions



What is HUD Ideas in Action?
HUD Ideas in Action, powered by UserVoice, allows people to come together, share ideas in response to a question, discuss those ideas, and vote the best ones to the top for consideration by the US Department of Housing and Urban Development (HUD). The tool was initially used to gather ideas that further HUD's fiscal year 2010-2015 Strategic Plan and as a forum for HUD employees and stakeholders to share their ideas for improving HUD, and now solicits feedback on a number of external and internal matters.

HUD Ideas in Action consists of two main forums, along with a number of finite rotating forums. The public feedback forum allows the public and HUD employees to share their ideas on any issue related to HUD operations. The internal feedback forum is only open to HUD employees and allows those within HUD to submit ideas on how HUD can transform the way it does business. As additional forums open, they will made available through the HUD Ideas in Action sidebar.

For the HUD Ideas in Action privacy policy, click here.
Can anyone see and use this forum?
Most discussion forums on the site are open to the public. However, there are also "employees only" forums open only to employees of the US Department of Housing & Urban Development (HUD). If you are a HUD employee, you can access these forums by signing in or creating a UserVoice account with your HUD.gov email address. No email addresses will be displayed on the site; users will only be identified by their usernames, which they select when creating an account.
How do I create an account?
An account is not needed to participate in public forums, but creating an account will allow you to be notified if your idea is accepted for review or implementation, and for HUD employees, will allow you to participate in internal forums. To register with HUD Ideas in Action, simply click sign in in the upper-right corner of the page, below the header. You may either sign in using your Facebook or Google accounts (by clicking either icon) or inputting your email address to create a UserVoice account (HUD users, you'll need to use your HUD email address to access internal forums). From there, just follow the directions provided to confirm your email address and set a password.
How can I add my own idea to what's already here?
To add an idea, navigate to the right forum and simply begin typing a few key words of your idea into the search box near the top of the page. As you type, Ideas in Action will begin searching for similar ideas that been added by other users. If any of these ideas are similar to yours, you may want to vote for that idea instead of creating your own--one idea with many votes will be more visible than two ideas with fewer votes each. If you determine that your idea is not a duplicate, click the Post a new idea button and explain your idea a bit more comprehensively in the submission box that appears. Give 1, 2 or 3 of your own votes to your idea, then post it for others to see and vote on!
What makes an idea "good"?
A good idea is made up of three main parts: a statement of the problem; a proposed, specific solution to the problem; and the expected benefits of the solution. Ideas submitted should further HUD's Strategic Plan, be efficient, safe, and legal, and directly increase the effectiveness of government operations. Remember, we can only act on an idea if it is clearly articulated.
How does voting work?
You have a set number of votes (typically 20) per forum to express your support for others' ideas, or to support your own. You can give any idea 1, 2, or 3 votes, depending on how strongly you support it. The number of votes you have remaining will always be displayed in the right-hand sidebar. Votes are not permanent; you may reallocate votes from one idea to another at any time, as many times as you like. To do this, simply click the vote button next to an idea you've voted for, and decrease the number of votes you'd like to give to that idea. When an idea is completed, your votes for that idea will be automatically returned to your vote allowance.
Why do I only have a certain number of votes per forum?
Ideas in Action's voting system is like having a "budget"--when people have a finite number of votes to "spend," they tend to think more carefully about what they really care about and how much they care about it. You should use your votes to support the ideas you think are most important, so that the overall best ideas and top priorities emerge.
Is every idea reviewed by HUD?
No. Although the Ideas in Action team encourages everyone to contribute as many good ideas as they come up with, not every idea will be selected for review and not every idea selected for review will be implemented. There are two main types of ideas that are selected for review: the ideas in each category that have received the most votes from other users on the site, and the ideas that are actionable and contribute to HUD's strategic goals. So to have your idea reviewed and possibly implemented, ensure that it's well-articulated and actionable in order to catch the interest of other voters and the Ideas in Action team. Ideas that receive more than 30 votes will be selected for review by the appropriate program office within HUD, and ideas that receive more than 100 votes will be personally reviewed by HUD's Deputy Secretary.
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Why are some ideas moved to a different forum or merged together?
To make it easier for those who visit the site to find and add ideas, we have created forums that focus on specific issues or topics. Because votes are limited by forum, this also makes it possible for our users to better prioritize ideas by topic. So if an idea is placed in a forum that does not relate to that forum's topic, it will be moved to the correct forum. If an idea is created that is very similar to an already existing idea, the idea and any associated votes and comments will be merged into the existing idea.
Are ideas or comments ever removed from the website?
HUD Ideas in Action is an open forum where employees and stakeholders can contribute and comment on ideas. However, ideas or comments that are clearly spam or make an imminent threat of violence are removed.
Why is some personal information redacted from ideas or comments?
To protect users' privacy and the privacy of others, personally identifiable information such as names, social security numbers, phone numbers, addresses, and e-mail addresses included with an idea or comment will be redacted. Please do not include this information when submitting ideas or comments.
Can others view my personal information when I post, comment, or vote on ideas?
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Users will never be able to identify others who have voted on an idea, as no personal information is shared when you vote.

This is an archive of all the ideas from closed forums.

Require public housing applicants to provide a 7-year plan to transition into market rate housing

Public Housing was never intended to be permanant or generational. Requiring applicants, with the exception of the elderly and disabled, to provide a transition plan sends that message and encourages the applicants to draft a plan to transition to affordable market rate housing within 7 years, Their plan may include additional education, career advances, 2nd job, etc. This creates a hand up not a hand out

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    anonymousanonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    we're already doing it :)  ·  TimTim responded  · 

    The self sufficiency of tenants is a HUD priority, as seen in the 2010 Strategic Plan (http://portal.hud.gov/portal/page/portal/HUD/program_offices/cfo/stratplan). However, except for in Moving to Work (MTW) sites, time limits for tenants are not permitted under the Housing Act of 1937 as long as they are income-eligible and comply with program requirements; work requirements are similarly regulated.

    Many of the ideas inherent in your proposal are reflected in several HUD programs. The FSS and ROSS programs, for example, fund program coordinators at Housing Authorities in order to link tenants to community supportive services designed to get them back on their feet and living independently such as continuing education, job training, and financial planning.

    Having applicants outline a transition plan back to market-rate housing is a very strong idea that we are going to bring to the next level. In the meantime, we would appreciate increased detail from you on how such a program would operate.

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      • chickymomchickymom commented  ·   ·  Flag as inappropriate

        The idea of a seven year plan is a good idea, but there should be a stipulation to insure that each case will end with a person or family that is capable of living without government assistance. To achieve this status education should be a requirement to be completed within those seven years, or a reasonable time frame according to individual needs and circumstances.

      • chickymomchickymom commented  ·   ·  Flag as inappropriate

        The idea of a seven year limit is a good idea, but there should be a stipulation to insure that each case will end with a person or family that is capable of living without government assistance. To achieve this status education should be a requirement to be completed within those seven years, or a reasonable time frame according to individual needs and circumstances.

      • Mr. EdMr. Ed commented  ·   ·  Flag as inappropriate

        Where is the HUD Best Practices website, in which users post their good ideas on this, so they can be shared easily?

      • LisaLisa commented  ·   ·  Flag as inappropriate

        I beg you to consider the following before supporting this suggestion. The Federal minimum wage is $7.25/hour. At 40 hours/week, this is $290/week or $15,080/year. In my area, the FMR for a 1-bedroom unit is @ $1,100/month and someone paying 30% of their adjusted gross income could afford $377/month. Where is someone working at a minimum wage job going to find $700+/month for rent? Roommates are not a likely option in a 1-bedroom. Some people can't live with their parents and even pricier areas of the country have low wage jobs. There are VERY few places in the country were $377/month will rent someone a decent, safe and sanitary unit.

      • mimimimi commented  ·   ·  Flag as inappropriate

        In many cases this is not possible, but when it is feasible yes

      • blakechamblissblakechambliss commented  ·   ·  Flag as inappropriate

        It is a persistent conservative myth that “public housing was never intended to be permanent or generational.” That myth has been dispelled by reality. President Roosevelt, the author of the public housing program, spoke in his second inaugural address about a “nation ill-housed…” going on to say, “the test of our progress is…whether we provide for those who have too little.” He knew then as we know even better now, publicly supported housing is a necessity for tens of millions of working families. President Roosevelt was a pragmatist, not an ideologue. We have an economy that does not pay a living wage to one quarter of its workers, and market rate developers have not been able to produce housing affordable to those working families. Workers’ wages have been static for the past thirty years, while the cost of food, utilities and rents has climbed, further impoverishing their families. Two in five renters now pay more than 30% of their income for rent, with more than half of them paying more than 50%. President Roosevelt would do the math.
        Providing a seven-step program for renters, with a cliff at the end for those who don’t make it is unconscionable, unfair and unjust. You would have us stigmatize and make second-class citizens of low-wage working families. We subsidize homeownership with no time-limits. People who work hard and play by the rules should be afforded decent housing.
        Instead of blaming low-income families for the inequities in the economy, maybe HUD should confer with the Departments of Labor and Commerce to create jobs that pay a living wage so workers can afford to choose market-rate housing.

      • anonymousanonymous commented  ·   ·  Flag as inappropriate

        The shortage of housing that is affordable for the lowest-income families grew significantly between 2007 and 2008, according to a new analysis of the Census Bureau’s 2008 American Community Survey data.
        National Low Income Housing Coalition research showed that in 2007, the shortage of homes affordable for extremely low-income renters (those earning 30 percent or less of their area median income) was 2.7 million, compared to 3.1 million in 2008. The coalition expects the shortage to be worse for 2009 and 2010 due to increases in unemployment and the resulting loss of household income.

        “In the array of subsidies and bailouts that Congress and the administration have given out in an attempt to repair the economy in the last year, more than $1.1 trillion has gone to the housing sector through foreclosure mitigation programs, tax credits for homebuyers and cash infusions to Fannie Mae and Freddie Mac,” housing coalition President Sheila Crowley said in a statement. “Not one dollar has been devoted just to addressing the shortage of rental housing for extremely low-income families,” she said.

        The National Low Income Housing Coalition and housing advocates are calling on Congress to put at least $1 billion in the National Housing Trust Fund before the end of the year to support the immediate construction of rental homes.

      • BethBeth commented  ·   ·  Flag as inappropriate

        Even with decent, steady employment, many families cannot afford "market-rate" rents. Given this economic climate, many families are struggling simply to gain or maintain employment.

      • lisalisa commented  ·   ·  Flag as inappropriate

        This is a great suggestion, but I think 7 years is too long. At least it's more palatable than what the current program allows. The comment from Julie is ridiculous. Why is it the taxpayers problem to pay the rent indefinitely for people who have no motivation to obtain training to properly support their own children. I was a single parent with a small child, barely making more than minimum wage. It was my decision to have a child, not the taxpayers' so why should taxpayers' be expected to support me and my kid??? I had to scrape by. There are ways to make a living - even on minimum wage. Ever hear of room-mates? Staying at home with parents? Moving to an affordable city? Where is the personal responsibility here. People need to be accountable for their own actions and the decisions they make in life. There are plenty of free programs, subsidized day care, college programs, etc., but you have to be motivated. Where's the motivation when you can sit home and have someone else pay your rent????

      • Julie GarverJulie Garver commented  ·   ·  Flag as inappropriate

        The "hand up" model only works if you provide the tools (or access to the tools) that a low income person in public/affordable housing can use to develop job skills or improve their career. Will you provide childcare so that training can be accessed? Will you pay for community college? Will you provide budgeting classes to learn how to repair heavily damaged credit? These are the tools that are needed to "transition"...so be ready to support Resident Services programs through Housing Authorities and Non-Profit housing owners in order to implement the above programs.

      • mellowknees72mellowknees72 commented  ·   ·  Flag as inappropriate

        It's a very nice idea, but there are a lot of people who are not diagnosed as "disabled", but who have low earning potential, for whom this would not be feasible. Also, what about areas of the country where rents are so high that a family earning a modest wage cannot afford to rent without help?

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