Frequently Asked Questions



What is HUD Ideas in Action?
HUD Ideas in Action, powered by UserVoice, allows people to come together, share ideas in response to a question, discuss those ideas, and vote the best ones to the top for consideration by the US Department of Housing and Urban Development (HUD). The tool was initially used to gather ideas that further HUD's fiscal year 2010-2015 Strategic Plan and as a forum for HUD employees and stakeholders to share their ideas for improving HUD, and now solicits feedback on a number of external and internal matters.

HUD Ideas in Action consists of two main forums, along with a number of finite rotating forums. The public feedback forum allows the public and HUD employees to share their ideas on any issue related to HUD operations. The internal feedback forum is only open to HUD employees and allows those within HUD to submit ideas on how HUD can transform the way it does business. As additional forums open, they will made available through the HUD Ideas in Action sidebar.

For the HUD Ideas in Action privacy policy, click here.
Can anyone see and use this forum?
Most discussion forums on the site are open to the public. However, there are also "employees only" forums open only to employees of the US Department of Housing & Urban Development (HUD). If you are a HUD employee, you can access these forums by signing in or creating a UserVoice account with your HUD.gov email address. No email addresses will be displayed on the site; users will only be identified by their usernames, which they select when creating an account.
How do I create an account?
An account is not needed to participate in public forums, but creating an account will allow you to be notified if your idea is accepted for review or implementation, and for HUD employees, will allow you to participate in internal forums. To register with HUD Ideas in Action, simply click sign in in the upper-right corner of the page, below the header. You may either sign in using your Facebook or Google accounts (by clicking either icon) or inputting your email address to create a UserVoice account (HUD users, you'll need to use your HUD email address to access internal forums). From there, just follow the directions provided to confirm your email address and set a password.
How can I add my own idea to what's already here?
To add an idea, navigate to the right forum and simply begin typing a few key words of your idea into the search box near the top of the page. As you type, Ideas in Action will begin searching for similar ideas that been added by other users. If any of these ideas are similar to yours, you may want to vote for that idea instead of creating your own--one idea with many votes will be more visible than two ideas with fewer votes each. If you determine that your idea is not a duplicate, click the Post a new idea button and explain your idea a bit more comprehensively in the submission box that appears. Give 1, 2 or 3 of your own votes to your idea, then post it for others to see and vote on!
What makes an idea "good"?
A good idea is made up of three main parts: a statement of the problem; a proposed, specific solution to the problem; and the expected benefits of the solution. Ideas submitted should further HUD's Strategic Plan, be efficient, safe, and legal, and directly increase the effectiveness of government operations. Remember, we can only act on an idea if it is clearly articulated.
How does voting work?
You have a set number of votes (typically 20) per forum to express your support for others' ideas, or to support your own. You can give any idea 1, 2, or 3 votes, depending on how strongly you support it. The number of votes you have remaining will always be displayed in the right-hand sidebar. Votes are not permanent; you may reallocate votes from one idea to another at any time, as many times as you like. To do this, simply click the vote button next to an idea you've voted for, and decrease the number of votes you'd like to give to that idea. When an idea is completed, your votes for that idea will be automatically returned to your vote allowance.
Why do I only have a certain number of votes per forum?
Ideas in Action's voting system is like having a "budget"--when people have a finite number of votes to "spend," they tend to think more carefully about what they really care about and how much they care about it. You should use your votes to support the ideas you think are most important, so that the overall best ideas and top priorities emerge.
Is every idea reviewed by HUD?
No. Although the Ideas in Action team encourages everyone to contribute as many good ideas as they come up with, not every idea will be selected for review and not every idea selected for review will be implemented. There are two main types of ideas that are selected for review: the ideas in each category that have received the most votes from other users on the site, and the ideas that are actionable and contribute to HUD's strategic goals. So to have your idea reviewed and possibly implemented, ensure that it's well-articulated and actionable in order to catch the interest of other voters and the Ideas in Action team. Ideas that receive more than 30 votes will be selected for review by the appropriate program office within HUD, and ideas that receive more than 100 votes will be personally reviewed by HUD's Deputy Secretary.
What do the different statuses mean?
There are seven different statuses by which an idea can be marked:
  • being reviewed: the idea has been accepted for review and will receive a response
  • going to happen: the idea will be implemented in the future, or is in the process of being implemented
  • you made it happen!: the idea has been implemented
  • already happening: the idea was reviewed and no further action is required (for example, the proposed idea was already implemented)
  • not going to happen: the idea was reviewed but will not be implemented
Why are some ideas moved to a different forum or merged together?
To make it easier for those who visit the site to find and add ideas, we have created forums that focus on specific issues or topics. Because votes are limited by forum, this also makes it possible for our users to better prioritize ideas by topic. So if an idea is placed in a forum that does not relate to that forum's topic, it will be moved to the correct forum. If an idea is created that is very similar to an already existing idea, the idea and any associated votes and comments will be merged into the existing idea.
Are ideas or comments ever removed from the website?
HUD Ideas in Action is an open forum where employees and stakeholders can contribute and comment on ideas. However, ideas or comments that are clearly spam or make an imminent threat of violence are removed.
Why is some personal information redacted from ideas or comments?
To protect users' privacy and the privacy of others, personally identifiable information such as names, social security numbers, phone numbers, addresses, and e-mail addresses included with an idea or comment will be redacted. Please do not include this information when submitting ideas or comments.
Can others view my personal information when I post, comment, or vote on ideas?
The only information other Ideas in Action users can see when you post or comment on an idea is the username you supplied when signing up for an Ideas in Action account. Your email address will never be shared, and you can change your username at any time by clicking the Settings link beneath your name in the right sidebar, selecting Edit Name, and replacing your current username with anything else you're comfortable with.

Users will never be able to identify others who have voted on an idea, as no personal information is shared when you vote.

[Closed forums]

This is an archive of all the ideas from closed forums.

This is an archive of all the ideas from closed forums.

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can vote and comment on it.

If it doesn't exist, you can post your idea so others can vote on it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  1. Develop a template for local customization that identifies capacity-building tools/resources

    There are many best practices of programs/activties/people that catalyze as well as mobilize personal & family transformation. HUD may want to identify a cluster group of HUD and non-HUD resources to develop the relevant composite framework/template for critically needed personal/group transformation.

    284 votes
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    • Use CRA to require lenders to offer better loans to affordable apartment projects.

      Creating new affordable apartment units right now is very difficult due to unfavorable terms from lenders. If we want more affordable housing, we need to require and incentivize lenders to provide favorable financing for deals. Otherwise, the deals won't get done.

      280 votes
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      • The core issue from which success grows

        A HUD of dysfunctional community cannot promote healthy community. We project what we are.

        Native American elders I’ve dealt with note that the core value of healthy community is respect. Every single societal problem you can name has disrespect at its roots, in some form. Native Americans note that from respect, grows cooperation, which is how humans survive.

        A successful HUD would be a HUD that is a healthy community itself, applying all the tools to help all American communities become healthy. Another term for this is Therapeutic Community. Whatever mission is laid out by HQ, that is our core…

        274 votes
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        • end balloon mortgages

          Due to subprime mortgages with balloons, we will have mortgages blowing through 2012. These are inherently unstable, in a down market.

          273 votes
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          • Start now to build inclusive/sustainable communities

            Using the 150 person max of The Tipping Point, require each city, to qualify for CDBG and other housing money, to have a pilot walkable, sustainable, inclusive community, in say 1-2 buildings. There are plenty of derelict buildings in most communities. Artists' lofts are something of a model for this. Include microenterprise and microlending, and job training WITH A REAL JOB at the end of it. Invite volunteers in to help, with specific tasks. Promote it as a therapeutic community, where people down on their luck can start over. Include Permaculture ideas- i.e. food bearing trees and bushes, and use…

            272 votes
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            • Eliminate negative incentives for work

              Subsidized households usually pay rent as a percentage of their income. If they make more money, their rent goes up. If they make a lot more money, they can lose their assistance entirely. Public housing rents and other housing assistance programs need to be more flexible to eliminate these structural disincentives for people to become self-sufficient.

              272 votes
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              • Promote entrepreneurial efforts

                Silicon Valley is the poster child for capitalism, the synergistic geography where smart private money supports cool ideas, creates jobs, boosts national productivity, and provides a handsome return for investors.

                Less well understood about the area's development was the role played by the U.S. government in making it a success. "Particularly during the early years, the government played a critical role in shaping Silicon Valley," especially spending and funding from the U.S. Department of Defense, writes HBS professor Josh Lerner in his new book, Boulevard of Broken Dreams: Why Public Efforts to Boost Entrepreneurship and Venture Capital Have Failed—and What…

                270 votes
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                • keep a log of unnecessary costs added to affordable housing production costs

                  Let developers, and clients, and anyone report additional unnecessary costs added by outmoded building codes, etc., to affordable housing. Town and city halls have no idea what orders of effect poorly planned codes have, on affordable housing production. They won't until it is totalled. If poeple understood that their rents were $100 more, due to outmoded codes, etc., things would change.

                  265 votes
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                  • Exec.Order limit National Bank Act which exempts credit card companies to be held liable by States

                    By doing this makes Credit Card Companies liable to usury law in each State rather than them locating in a limited number of credit card friendly states to undermine State laws that have been in place for year to protect consumers. Banks do this to charge rates that even the old Mafia and loan sharks would be envious of.

                    262 votes
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                      1 comment  ·  Input on HUD's Draft Strategic Plan  ·  Flag idea as inappropriate…  ·  Admin →
                    • 261 votes
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                      • end the bottleneck: let any HUD staffer recognize any HUD staffer, or even a client, for good servic

                        Current awards are bottlenecked, and slow. Create a paper certificate, or better yet an electronic form, where any HUD staffer could say something like [Name], you provided a magnificent level of service when you [description of what happened.] This is totally consistent with DS Sims policy of a "wow" level of service. I greatly appreciate it!
                        Signed /s/

                        260 votes
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                        • INTRODUCE A 4.5% RATE 40YR LOAN

                          This would do many things for the economy. 1 -get people out of bad loans that reset or are going to and won't be able to afford it at the higher rate.(never understood why the banks don't want to work with people who can afford it at one rate but not at $1000+ more a month when the arm comes due and the bank doesn't want to re-write a piece of paper called a note and/or deed of trust. seems to be for no reason at all other than greed) wouldn't you think that it would make more sense to…

                          259 votes
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                          • As a landlord I see most welfare cases have a man waiting in the car not on any paperwork.

                            It is clear the man is an actual occupant and household member. The welfare office office was lied to while they claimed only the woman was there with her low income. Almost every woman with her hand out for taxpayer money has this situation. Not all but most. The man is helping decide on the house, helping move furniture in, seems to always be in the house and answers the phone. How dumb must we be to put up with this? Ask a landlord. How many times showing a house to a welfare case is there a man lingering in…

                            258 votes
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                            • Communication

                              The promotion of clear communication of ideas and expectations with consideration of our cultural communities, and verbal and non-verbal queues.

                              257 votes
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                                5 comments  ·  Defining HUD Core Values  ·  Flag idea as inappropriate…  ·  Admin →
                              • promote cohousing - independent green living, multi-generational, supportive neighborhood

                                Residents of affordable housing are often isolated from family and
                                support systems. A cohousing community can help residents of all income
                                and generational levels live independently (in their own fully equipped
                                homes) but with the daily support from a network of people that care
                                about each other. Shared resources (computers, cars, laundry) and shared
                                domestic work (cooking, childcare) can help all families stretch their
                                dollars and find the resources to get back on their feet.

                                257 votes
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                                • Create joint FHA / VA task force to make sure veterans get equal treatment under any new plan

                                  The worst thing would be for the FHA to help people while the VA was not offering any solutions on the millions of VA loans.

                                  257 votes
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                                  • Simplicity

                                    We, the U.S. Department of Housing and Urban Development, will strive to achieve simplicity in programmatic guidance, in the length and amount of communication used to convey policies and other material, in the overall scope of existing and new programs, and in all procedural instructions/requirements related to day-to-day work within the Department.

                                    251 votes
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                                      2 comments  ·  Defining HUD Core Values  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Use stimulus money to bring mortgages current

                                      This is far better than giving taxpayer money to major banks who do nothing for taxpayers in return.

                                      249 votes
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                                      • Have a Strat Plan for this, by creating Leaderless sub-organizations as in book Spider and Starfish

                                        The Spider and the Starfish precisely describes the correct context for delegation, in its description of how to set a balance between leaderless and hierarchical organizations. HUD needs suborganizations that are leaderless, and task-focused. The difference between the hierarchical predecessor to Wikipedia, which had all of 70 articles before it shut down, and Wikipedia, shows the power of such task groups. There are many people who care and know a lot, in HUD, who would jump at the chance to spend even 1/2 hour per day in a task group like this. The Apache server concept is kept up by…

                                        248 votes
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                                        • Encourge banks to perform short sales in a timely manner.

                                          Banks are slow to respond to a short sale offer. Bank will not consider a short sale until an offer has been presented. Most banks take 4 months or longer to approve/disapprove a short sale. Most sellers by that point have stripped their homes of anything of value. Buyers have walked away, tired of waiting. Home goes to auction and then back on the market. It does not make sense to me why the banks take so long or why the banks fail to approve a short sale. My public school math says something in hand is better than nothing.…

                                          246 votes
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                                            1 comment  ·  Input on HUD's Draft Strategic Plan  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

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