Frequently Asked Questions



What is HUD Ideas in Action?
HUD Ideas in Action, powered by UserVoice, allows people to come together, share ideas in response to a question, discuss those ideas, and vote the best ones to the top for consideration by the US Department of Housing and Urban Development (HUD). The tool was initially used to gather ideas that further HUD's fiscal year 2010-2015 Strategic Plan and as a forum for HUD employees and stakeholders to share their ideas for improving HUD, and now solicits feedback on a number of external and internal matters.

HUD Ideas in Action consists of two main forums, along with a number of finite rotating forums. The public feedback forum allows the public and HUD employees to share their ideas on any issue related to HUD operations. The internal feedback forum is only open to HUD employees and allows those within HUD to submit ideas on how HUD can transform the way it does business. As additional forums open, they will made available through the HUD Ideas in Action sidebar.

For the HUD Ideas in Action privacy policy, click here.
Can anyone see and use this forum?
Most discussion forums on the site are open to the public. However, there are also "employees only" forums open only to employees of the US Department of Housing & Urban Development (HUD). If you are a HUD employee, you can access these forums by signing in or creating a UserVoice account with your HUD.gov email address. No email addresses will be displayed on the site; users will only be identified by their usernames, which they select when creating an account.
How do I create an account?
An account is not needed to participate in public forums, but creating an account will allow you to be notified if your idea is accepted for review or implementation, and for HUD employees, will allow you to participate in internal forums. To register with HUD Ideas in Action, simply click sign in in the upper-right corner of the page, below the header. You may either sign in using your Facebook or Google accounts (by clicking either icon) or inputting your email address to create a UserVoice account (HUD users, you'll need to use your HUD email address to access internal forums). From there, just follow the directions provided to confirm your email address and set a password.
How can I add my own idea to what's already here?
To add an idea, navigate to the right forum and simply begin typing a few key words of your idea into the search box near the top of the page. As you type, Ideas in Action will begin searching for similar ideas that been added by other users. If any of these ideas are similar to yours, you may want to vote for that idea instead of creating your own--one idea with many votes will be more visible than two ideas with fewer votes each. If you determine that your idea is not a duplicate, click the Post a new idea button and explain your idea a bit more comprehensively in the submission box that appears. Give 1, 2 or 3 of your own votes to your idea, then post it for others to see and vote on!
What makes an idea "good"?
A good idea is made up of three main parts: a statement of the problem; a proposed, specific solution to the problem; and the expected benefits of the solution. Ideas submitted should further HUD's Strategic Plan, be efficient, safe, and legal, and directly increase the effectiveness of government operations. Remember, we can only act on an idea if it is clearly articulated.
How does voting work?
You have a set number of votes (typically 20) per forum to express your support for others' ideas, or to support your own. You can give any idea 1, 2, or 3 votes, depending on how strongly you support it. The number of votes you have remaining will always be displayed in the right-hand sidebar. Votes are not permanent; you may reallocate votes from one idea to another at any time, as many times as you like. To do this, simply click the vote button next to an idea you've voted for, and decrease the number of votes you'd like to give to that idea. When an idea is completed, your votes for that idea will be automatically returned to your vote allowance.
Why do I only have a certain number of votes per forum?
Ideas in Action's voting system is like having a "budget"--when people have a finite number of votes to "spend," they tend to think more carefully about what they really care about and how much they care about it. You should use your votes to support the ideas you think are most important, so that the overall best ideas and top priorities emerge.
Is every idea reviewed by HUD?
No. Although the Ideas in Action team encourages everyone to contribute as many good ideas as they come up with, not every idea will be selected for review and not every idea selected for review will be implemented. There are two main types of ideas that are selected for review: the ideas in each category that have received the most votes from other users on the site, and the ideas that are actionable and contribute to HUD's strategic goals. So to have your idea reviewed and possibly implemented, ensure that it's well-articulated and actionable in order to catch the interest of other voters and the Ideas in Action team. Ideas that receive more than 30 votes will be selected for review by the appropriate program office within HUD, and ideas that receive more than 100 votes will be personally reviewed by HUD's Deputy Secretary.
What do the different statuses mean?
There are seven different statuses by which an idea can be marked:
  • being reviewed: the idea has been accepted for review and will receive a response
  • going to happen: the idea will be implemented in the future, or is in the process of being implemented
  • you made it happen!: the idea has been implemented
  • already happening: the idea was reviewed and no further action is required (for example, the proposed idea was already implemented)
  • not going to happen: the idea was reviewed but will not be implemented
Why are some ideas moved to a different forum or merged together?
To make it easier for those who visit the site to find and add ideas, we have created forums that focus on specific issues or topics. Because votes are limited by forum, this also makes it possible for our users to better prioritize ideas by topic. So if an idea is placed in a forum that does not relate to that forum's topic, it will be moved to the correct forum. If an idea is created that is very similar to an already existing idea, the idea and any associated votes and comments will be merged into the existing idea.
Are ideas or comments ever removed from the website?
HUD Ideas in Action is an open forum where employees and stakeholders can contribute and comment on ideas. However, ideas or comments that are clearly spam or make an imminent threat of violence are removed.
Why is some personal information redacted from ideas or comments?
To protect users' privacy and the privacy of others, personally identifiable information such as names, social security numbers, phone numbers, addresses, and e-mail addresses included with an idea or comment will be redacted. Please do not include this information when submitting ideas or comments.
Can others view my personal information when I post, comment, or vote on ideas?
The only information other Ideas in Action users can see when you post or comment on an idea is the username you supplied when signing up for an Ideas in Action account. Your email address will never be shared, and you can change your username at any time by clicking the Settings link beneath your name in the right sidebar, selecting Edit Name, and replacing your current username with anything else you're comfortable with.

Users will never be able to identify others who have voted on an idea, as no personal information is shared when you vote.

[Closed forums]

This is an archive of all the ideas from closed forums.

This is an archive of all the ideas from closed forums.

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can vote and comment on it.

If it doesn't exist, you can post your idea so others can vote on it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  1. Delegate authority to field level employees

    Within one year delegate decision making authority to Field Level employees in program areas. Allowing decision making authority to be made at the lowest possible level will increase employee morale by appreciating their program and technical expertise.

    12 votes
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      0 comments  ·  Making HUD a better place to work  ·  Flag idea as inappropriate…  ·  Admin →
    • Develop and Implement a Manager\Supervisor Skills Assessment Prior to Hire.

      Let’s face it, not all Managers\Supervisors can or will be good leaders and not all leaders have the necessary qualities or capacity to be a good Manager\Supervisor.

      All too often a supervisor position is advertised and due to inconsistencies in the application and evaluation process (i.e. someone with little to no, in this case "supervisory" experience establishing the best qualified list) many applicants with inherent supervisor qualities get overlooked.

      The implementation of a "skills assessment" to be completed electronically by each applicant at the time of application would provide the evaluator with crucial information for making an informed decision.

      For…

      5 votes
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      • Develope and Implement a Manager\Supervisor Skills Assessment Prior to Hire. (also posted on Employee Forum)

        Lets face it, not all Managers\Supervisors can or will be good leaders and not all leaders have the necessary qualities or capacity to be a good Manager\Supervisor.

        All to often a supervisor position is advertised and due to inconsistencies in the application and evaluation process (i.e. someone with little to no, in this case "supervisory" experience establishing the best qualified list) many applicants with inherant supervisor qualities get overlooked.

        The implementation of a "skills assessment" to be completed electronically by each applicant at the time of application would provide the evaluator with crucial information for making an informed decision.

        For…

        13 votes
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          0 comments  ·  Making HUD a better place to work  ·  Flag idea as inappropriate…  ·  Admin →
        • Roll out management PACS prior to creating employee performance standards.

          This will give staff performance standards that ultimately roll up to the overall mission.

          7 votes
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            0 comments  ·  Making HUD a better place to work  ·  Flag idea as inappropriate…  ·  Admin →
          • 8 votes
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              2 comments  ·  Making HUD a better place to work  ·  Flag idea as inappropriate…  ·  Admin →
            • 2 votes
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                1 comment  ·  Making HUD a better place to work  ·  Flag idea as inappropriate…  ·  Admin →
              • Develop a no-harm but official system for grievances for improper hiring practices.

                Right now, if you are in a situation in which you believe you or someone else has been passed over for a job due to nepotism, pre-selection, or some other improper action, there is really no good course of action to take. If the issue is serious enough, the Union will point you to the Office of Special Counsel, which means that you, in effect, have to report the hiring manager as having committed a crime. It can mean serious legal action, possibly the loss of someone's job, and definitely the destruction of your own professional network. Not an attractive…

                3 votes
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                  0 comments  ·  Making HUD a better place to work  ·  Flag idea as inappropriate…  ·  Admin →
                • 3 votes
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                    1 comment  ·  Making HUD a better place to work  ·  Flag idea as inappropriate…  ·  Admin →
                  • Conduct a study to understand the extent of poor management concepts and techniques at HUD

                    There is a relationship between poor management concepts and techniques; and employee satisfaction. Many of the suggestions in this column talk about management training, let's understand how bad it is and where first so we can target the training.

                    19 votes
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                      0 comments  ·  Making HUD a better place to work  ·  Flag idea as inappropriate…  ·  Admin →
                    • Provide mandatory training to HR staff and managers on subconscious gender biases & overt sexism and how that affects pay & promotions.

                      Sexism is ingrained in our society, our behaviors and institutions. While HUD has been one of the best places I've worked in terms of representation of women leaders, we have a long way to go

                      2 votes
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                        2 comments  ·  Making HUD a better place to work  ·  Flag idea as inappropriate…  ·  Admin →
                      • By the end of calendar year 2013, provide all supervisors with training on using performance improvement plans

                        This will be a first step in improving the performance of marginal employees and supervisors and increasing the job satisfaction of those employees and those who have the opinion that poor performance is not being addressed by the agency.

                        19 votes
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                          0 comments  ·  Making HUD a better place to work  ·  Flag idea as inappropriate…  ·  Admin →
                        • Eliminate performance bonuses for "Fully Successful" and increase awards for true above and beyond performance (Excellent and Outstanding)

                          Employees should not be awarded a bonus for meeting job requirements. Bonus money should be applied in a meaningful way to provide a real incentive for employees to perform "above and beyond" expectations and requirements. If a supervisor cannot document specific and consistent efforts by an employee to exceed Fully Successful requirements, then the rating should not be increased to Excellent or Outstanding and no bonus should be given to that employee.

                          95 votes
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                          • Expand the difference between performance awards for employees receiving Fully Successful, Excellent, and Outstanding ratings.

                            This will address the following issues:

                            Only 32% of HUD believes differences in performance within their work unit are recognized in meaningful ways.

                            Only 41% of HUD believes awards in their work unit depend on how well employees perform their jobs.

                            84 votes
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                              2 comments  ·  Making HUD a better place to work  ·  Flag idea as inappropriate…  ·  Admin →
                            • Petition OPM to eliminate time-in-grade restrictions

                              This will help address the following issues:

                              Only 32% of HUD believes that promotions in their work unit are based on merit.

                              Only 32% of HUD believes differences in performance within their work unit are recognized in meaningful ways.

                              Only 21% of HUD believes pay raises depend on how well employees perform their jobs.

                              64 votes
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                              • Conduct a study to understand HUD's rate of involuntary separation

                                Such a study will be a starting point to address the following issues:

                                Only 27% of HUD believes that steps are taken to deal with a poor performer in their work unit.

                                Only 32% of HUD believes differences in performance within their work unit are recognized in meaningful ways.

                                21 votes
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                                • Conduct a study to understand the extent of poor performance at HUD

                                  Such a study will be a starting point to address the following issues:

                                  Only 32% of HUD believes that promotions in their work unit are based on merit.

                                  Only 27% of HUD believes that steps are taken to deal with a poor performer in their work unit.

                                  Only 32% of HUD believes differences in performance within their work unit are recognized in meaningful ways.

                                  Only 41% of HUD believes awards in their work unit depend on how well employees perform their jobs.

                                  119 votes
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                                  • Hire a recruitment officer to advertise HUD as a potential employer

                                    Only 34% of HUD believes their work unit is able to recruit people with the right skills.

                                    12 votes
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                                      3 comments  ·  Making HUD a better place to work  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Implement a senior leader shadowing program that would allow interested staff to shadow a senior leader for a day.

                                      To address Best-Places-to-Work index Effective Leadership: Senior Leaders.

                                      12 votes
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                                        0 comments  ·  Making HUD a better place to work  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 31 votes
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                                        • Be transparent about the headquarters building's second floor demonstration space by ...

                                          ... communicating every month on its status, holding monthly tours of the space for all staff, and surveying satisfaction of those in the space both prior to move-in and three months thereafter.

                                          To address Best-Places-to-Work index Work/Life Balance.

                                          8 votes
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                                            0 comments  ·  Making HUD a better place to work  ·  Flag idea as inappropriate…  ·  Admin →
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