Frequently Asked Questions



What is HUD Ideas in Action?
HUD Ideas in Action, powered by UserVoice, allows people to come together, share ideas in response to a question, discuss those ideas, and vote the best ones to the top for consideration by the US Department of Housing and Urban Development (HUD). The tool was initially used to gather ideas that further HUD's fiscal year 2010-2015 Strategic Plan and as a forum for HUD employees and stakeholders to share their ideas for improving HUD, and now solicits feedback on a number of external and internal matters.

HUD Ideas in Action consists of two main forums, along with a number of finite rotating forums. The public feedback forum allows the public and HUD employees to share their ideas on any issue related to HUD operations. The internal feedback forum is only open to HUD employees and allows those within HUD to submit ideas on how HUD can transform the way it does business. As additional forums open, they will made available through the HUD Ideas in Action sidebar.

For the HUD Ideas in Action privacy policy, click here.
Can anyone see and use this forum?
Most discussion forums on the site are open to the public. However, there are also "employees only" forums open only to employees of the US Department of Housing & Urban Development (HUD). If you are a HUD employee, you can access these forums by signing in or creating a UserVoice account with your HUD.gov email address. No email addresses will be displayed on the site; users will only be identified by their usernames, which they select when creating an account.
How do I create an account?
An account is not needed to participate in public forums, but creating an account will allow you to be notified if your idea is accepted for review or implementation, and for HUD employees, will allow you to participate in internal forums. To register with HUD Ideas in Action, simply click sign in in the upper-right corner of the page, below the header. You may either sign in using your Facebook or Google accounts (by clicking either icon) or inputting your email address to create a UserVoice account (HUD users, you'll need to use your HUD email address to access internal forums). From there, just follow the directions provided to confirm your email address and set a password.
How can I add my own idea to what's already here?
To add an idea, navigate to the right forum and simply begin typing a few key words of your idea into the search box near the top of the page. As you type, Ideas in Action will begin searching for similar ideas that been added by other users. If any of these ideas are similar to yours, you may want to vote for that idea instead of creating your own--one idea with many votes will be more visible than two ideas with fewer votes each. If you determine that your idea is not a duplicate, click the Post a new idea button and explain your idea a bit more comprehensively in the submission box that appears. Give 1, 2 or 3 of your own votes to your idea, then post it for others to see and vote on!
What makes an idea "good"?
A good idea is made up of three main parts: a statement of the problem; a proposed, specific solution to the problem; and the expected benefits of the solution. Ideas submitted should further HUD's Strategic Plan, be efficient, safe, and legal, and directly increase the effectiveness of government operations. Remember, we can only act on an idea if it is clearly articulated.
How does voting work?
You have a set number of votes (typically 20) per forum to express your support for others' ideas, or to support your own. You can give any idea 1, 2, or 3 votes, depending on how strongly you support it. The number of votes you have remaining will always be displayed in the right-hand sidebar. Votes are not permanent; you may reallocate votes from one idea to another at any time, as many times as you like. To do this, simply click the vote button next to an idea you've voted for, and decrease the number of votes you'd like to give to that idea. When an idea is completed, your votes for that idea will be automatically returned to your vote allowance.
Why do I only have a certain number of votes per forum?
Ideas in Action's voting system is like having a "budget"--when people have a finite number of votes to "spend," they tend to think more carefully about what they really care about and how much they care about it. You should use your votes to support the ideas you think are most important, so that the overall best ideas and top priorities emerge.
Is every idea reviewed by HUD?
No. Although the Ideas in Action team encourages everyone to contribute as many good ideas as they come up with, not every idea will be selected for review and not every idea selected for review will be implemented. There are two main types of ideas that are selected for review: the ideas in each category that have received the most votes from other users on the site, and the ideas that are actionable and contribute to HUD's strategic goals. So to have your idea reviewed and possibly implemented, ensure that it's well-articulated and actionable in order to catch the interest of other voters and the Ideas in Action team. Ideas that receive more than 30 votes will be selected for review by the appropriate program office within HUD, and ideas that receive more than 100 votes will be personally reviewed by HUD's Deputy Secretary.
What do the different statuses mean?
There are seven different statuses by which an idea can be marked:
  • being reviewed: the idea has been accepted for review and will receive a response
  • going to happen: the idea will be implemented in the future, or is in the process of being implemented
  • you made it happen!: the idea has been implemented
  • already happening: the idea was reviewed and no further action is required (for example, the proposed idea was already implemented)
  • not going to happen: the idea was reviewed but will not be implemented
Why are some ideas moved to a different forum or merged together?
To make it easier for those who visit the site to find and add ideas, we have created forums that focus on specific issues or topics. Because votes are limited by forum, this also makes it possible for our users to better prioritize ideas by topic. So if an idea is placed in a forum that does not relate to that forum's topic, it will be moved to the correct forum. If an idea is created that is very similar to an already existing idea, the idea and any associated votes and comments will be merged into the existing idea.
Are ideas or comments ever removed from the website?
HUD Ideas in Action is an open forum where employees and stakeholders can contribute and comment on ideas. However, ideas or comments that are clearly spam or make an imminent threat of violence are removed.
Why is some personal information redacted from ideas or comments?
To protect users' privacy and the privacy of others, personally identifiable information such as names, social security numbers, phone numbers, addresses, and e-mail addresses included with an idea or comment will be redacted. Please do not include this information when submitting ideas or comments.
Can others view my personal information when I post, comment, or vote on ideas?
The only information other Ideas in Action users can see when you post or comment on an idea is the username you supplied when signing up for an Ideas in Action account. Your email address will never be shared, and you can change your username at any time by clicking the Settings link beneath your name in the right sidebar, selecting Edit Name, and replacing your current username with anything else you're comfortable with.

Users will never be able to identify others who have voted on an idea, as no personal information is shared when you vote.

[Closed forums]

This is an archive of all the ideas from closed forums.

This is an archive of all the ideas from closed forums.

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can vote and comment on it.

If it doesn't exist, you can post your idea so others can vote on it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
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  1. 0 votes
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    • IT allow the use of skype or google talk on our computers while telewkg or during emergency

      use of computer to talk (including video chat) is excellant form of communication. particularly so during natural disaster when phones may be out but we have access to internet. this service is FREE!

      6 votes
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      • Have a Strat Plan for this, by creating Leaderless sub-organizations as in book Spider and Starfish

        The Spider and the Starfish precisely describes the correct context for delegation, in its description of how to set a balance between leaderless and hierarchical organizations. HUD needs suborganizations that are leaderless, and task-focused. The difference between the hierarchical predecessor to Wikipedia, which had all of 70 articles before it shut down, and Wikipedia, shows the power of such task groups. There are many people who care and know a lot, in HUD, who would jump at the chance to spend even 1/2 hour per day in a task group like this. The Apache server concept is kept up by…

        248 votes
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        • 94 Sq. Ft. Build a Community of miniature houses for homeless and/or low to very low income people

          For the cost of rent for a 1 to 3 year period these miniature homes can be constructed bought and paid in full. These homes would range in square footage from 94 to 350 sq. ft. They have all the amentities of a normal house and provide ample living space. When constructed with the mind set of maximising every square inch, its amazing what can be done with such limited space. If you dont think so, I urge yu to just take a look at http://www.tumbleweedhouses.com The featured house is 94 sq, ft, It's truely amazing what can be done…

          50 votes
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          • 10 votes
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            • start taking care of the little things

              A major element of Departmental Risk Management is the HUD Hotline. THE HUD HOTLINE ISN'T WORKING! This is the messge you get when you email them:

              Delivery has failed to these recipients or distribution lists:

              Hotline
              The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.

              The message this communicates is contempt for staff and Risk Management. Take care of the little things, and the big things…

              182 votes
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              • Logos

                In HUD we have too many program logos. All of HUD's programs should use the Department's logo and announce the specific program in words. No more FHA logo, Faith Based Neighborhood Partnership, etc. I would also suggest a unified logo for multi agency logo showing a circle with each agency's logo inside the circle. Brand the joint work of agencies and strengthen the value of the logo of a given agency. People nmeed to identify first with their agency, second with their program.

                4 votes
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                • 32 votes
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                  • Include a requirement in regulations for homeless relatives

                    ...let homeless relatives move in with current HUD and Section 8 renters. If they are destitute, homeless, and otherwise qualified for the program , they should not be excluded by some arbitrary policies of local housing authorities. Take Portland Oregon for example, one of the highest levels of homelessness in the usa. That HA does not allow anyone , even a homeless close relative, to move in with a current HUD/ Section 8 resident with rare exceptions. Changing this across the board thru Federal level HUD regulation would address the growing and alarming epidemic of homelessness in the USA to…

                    35 votes
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                    • Confirm and Update Approved Lenders List

                      Approved Lender should Equal Participating and Available Lender. Of the 22 Approved Lenders I have contacted, who are listed on the HUD site, None of those lenders on the Title 1 Approved Lenders list will accept a Title 1 loan application. Homeowners Need a List of Active, Confirmed Lenders who are actively processing loans. The approved list is useless if the list is not current and accurate.

                      1 vote
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                      • Go for more units, higher numbers of needy people housed, less pork

                        the emphasis on spending for new projects, should be on creating more numbers of units with basic amenities. rather than some of the pretty and middle class ideas of nicer and MORE EXPENSIVE units and neighborhoods.
                        WHY?
                        well, haven't you noticed? seems you haven't. WE have tons of homeless and huge wait lists! IT'S THE NUMBERS THAT COUNT. we simply need more units, and we need them fast. HUD should have a goal of reaching the full numbers of units that are needed. STOP listening to your buddies in the backroom who want nice projects , this is government business,…

                        38 votes
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                        • tie this question into its comprehensive Risk Management Plan, for each program, and the overall RMP

                          These questions need to be flowing out of the Risk Management Plan, first. Otherwise, piecemeal decisions are made, with little consideration of risk. It is more and more necessary to consider inter-relating factors, in the context of risk management.

                          I suggest that the Department post its Risk Management plans for each program area, with an area where people can post the decisions that are made- and which should be done centrally, which locally, and which uniformly- in the context of risk management. These questions need to be answered in a context where anyone interested can offer input, not in a…

                          218 votes
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                          • 10 votes
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                            • Re-invent the WPA

                              Let's get the unemployed into the work field by local governments sponsoring work positions in their communities and at the same time compensating those who are doing the work

                              4 votes
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                              • Revamp & Streamline Management & Occupancy Reviews

                                Significantly remake the form and process as currently conducted via form HUD-9834, Management Review of Multifamily Housing

                                30 votes
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                                • 1 vote
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                                  • 94 Sq. Feet Build a Community of miniature houses for homeless and/or low to very low income people

                                    For the cost of rent for a 1 to 3 year period these miniature homes can be constructed bought and paid in full. These homes would range in square footage from 94 to 350 sq. ft. They have all the amentities of a normal house and provide ample living space. When constructed with the mind set of maximising every square inch, its amazing what can be done with such limited space. If you dont think so, I urge yu to just take a look at http://www.tumbleweedhouses.com The featured house is 94 sq, ft, It's truely amazing what can be done…

                                    23 votes
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                                    • How to increase property Value

                                      instead of having vacant properties, that bring down the value of our neighborhoods, offer a lease option. The homeowner who is loosing the property has the ability to do a lease purchase on the home, to a third party who has the income to afford the mortgage payments but may not have the credit to qualify for a mortgage. After a 18-24 month period the tenet net has taken required courses on home ownership offered by hud (sort of like the transitions courses offered to previous section 8 recipients)and increased there credit score to qualify for a hud backed mortgage.…

                                      6 votes
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                                      • NAHC’s recommendations for enhancing HOPWA to help prevent and end homelessness for PLWHA:

                                        1. Increase resources commensurate with national housing need for PLWHA.

                                        2. Loosen documentation around proof of permanent housing to access STRMU and TBRA

                                        3. If competitive grants are phased out, HUD must require localities and providers to seamlessly transition the programs to other funding streams, including Section 8 and the HOPWA formula, to avoid making people homeless.

                                        125 votes
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                                        • NAHC’s recommendations for increasing access to non-medical supportive services for PLWHA:

                                          1. As cities and states deal with budget crises and ADAP waiting lists, less money is being set aside for supportive services. Supportive services data, Medicaid, Ryan White and HOPWA need to retain their flexibility to cover these vital supportive services.

                                          2. HOPWA technical assistance is vital to the program. As TA provision is moved to a broader model, we need to make sure that HOPWA TA continues to be provided and is not lost in the big picture.

                                          3. PLWHA should be included in special needs populations across mainstream programs, including Section 8, CDBG, HOME, etc.

                                          4. HIV/AIDS housing…

                                          117 votes
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                                          • Don't see your idea?

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