Frequently Asked Questions



What is HUD Ideas in Action?
HUD Ideas in Action, powered by UserVoice, allows people to come together, share ideas in response to a question, discuss those ideas, and vote the best ones to the top for consideration by the US Department of Housing and Urban Development (HUD). The tool was initially used to gather ideas that further HUD's fiscal year 2010-2015 Strategic Plan and as a forum for HUD employees and stakeholders to share their ideas for improving HUD, and now solicits feedback on a number of external and internal matters.

HUD Ideas in Action consists of two main forums, along with a number of finite rotating forums. The public feedback forum allows the public and HUD employees to share their ideas on any issue related to HUD operations. The internal feedback forum is only open to HUD employees and allows those within HUD to submit ideas on how HUD can transform the way it does business. As additional forums open, they will made available through the HUD Ideas in Action sidebar.

For the HUD Ideas in Action privacy policy, click here.
Can anyone see and use this forum?
Most discussion forums on the site are open to the public. However, there are also "employees only" forums open only to employees of the US Department of Housing & Urban Development (HUD). If you are a HUD employee, you can access these forums by signing in or creating a UserVoice account with your HUD.gov email address. No email addresses will be displayed on the site; users will only be identified by their usernames, which they select when creating an account.
How do I create an account?
An account is not needed to participate in public forums, but creating an account will allow you to be notified if your idea is accepted for review or implementation, and for HUD employees, will allow you to participate in internal forums. To register with HUD Ideas in Action, simply click sign in in the upper-right corner of the page, below the header. You may either sign in using your Facebook or Google accounts (by clicking either icon) or inputting your email address to create a UserVoice account (HUD users, you'll need to use your HUD email address to access internal forums). From there, just follow the directions provided to confirm your email address and set a password.
How can I add my own idea to what's already here?
To add an idea, navigate to the right forum and simply begin typing a few key words of your idea into the search box near the top of the page. As you type, Ideas in Action will begin searching for similar ideas that been added by other users. If any of these ideas are similar to yours, you may want to vote for that idea instead of creating your own--one idea with many votes will be more visible than two ideas with fewer votes each. If you determine that your idea is not a duplicate, click the Post a new idea button and explain your idea a bit more comprehensively in the submission box that appears. Give 1, 2 or 3 of your own votes to your idea, then post it for others to see and vote on!
What makes an idea "good"?
A good idea is made up of three main parts: a statement of the problem; a proposed, specific solution to the problem; and the expected benefits of the solution. Ideas submitted should further HUD's Strategic Plan, be efficient, safe, and legal, and directly increase the effectiveness of government operations. Remember, we can only act on an idea if it is clearly articulated.
How does voting work?
You have a set number of votes (typically 20) per forum to express your support for others' ideas, or to support your own. You can give any idea 1, 2, or 3 votes, depending on how strongly you support it. The number of votes you have remaining will always be displayed in the right-hand sidebar. Votes are not permanent; you may reallocate votes from one idea to another at any time, as many times as you like. To do this, simply click the vote button next to an idea you've voted for, and decrease the number of votes you'd like to give to that idea. When an idea is completed, your votes for that idea will be automatically returned to your vote allowance.
Why do I only have a certain number of votes per forum?
Ideas in Action's voting system is like having a "budget"--when people have a finite number of votes to "spend," they tend to think more carefully about what they really care about and how much they care about it. You should use your votes to support the ideas you think are most important, so that the overall best ideas and top priorities emerge.
Is every idea reviewed by HUD?
No. Although the Ideas in Action team encourages everyone to contribute as many good ideas as they come up with, not every idea will be selected for review and not every idea selected for review will be implemented. There are two main types of ideas that are selected for review: the ideas in each category that have received the most votes from other users on the site, and the ideas that are actionable and contribute to HUD's strategic goals. So to have your idea reviewed and possibly implemented, ensure that it's well-articulated and actionable in order to catch the interest of other voters and the Ideas in Action team. Ideas that receive more than 30 votes will be selected for review by the appropriate program office within HUD, and ideas that receive more than 100 votes will be personally reviewed by HUD's Deputy Secretary.
What do the different statuses mean?
There are seven different statuses by which an idea can be marked:
  • being reviewed: the idea has been accepted for review and will receive a response
  • going to happen: the idea will be implemented in the future, or is in the process of being implemented
  • you made it happen!: the idea has been implemented
  • already happening: the idea was reviewed and no further action is required (for example, the proposed idea was already implemented)
  • not going to happen: the idea was reviewed but will not be implemented
Why are some ideas moved to a different forum or merged together?
To make it easier for those who visit the site to find and add ideas, we have created forums that focus on specific issues or topics. Because votes are limited by forum, this also makes it possible for our users to better prioritize ideas by topic. So if an idea is placed in a forum that does not relate to that forum's topic, it will be moved to the correct forum. If an idea is created that is very similar to an already existing idea, the idea and any associated votes and comments will be merged into the existing idea.
Are ideas or comments ever removed from the website?
HUD Ideas in Action is an open forum where employees and stakeholders can contribute and comment on ideas. However, ideas or comments that are clearly spam or make an imminent threat of violence are removed.
Why is some personal information redacted from ideas or comments?
To protect users' privacy and the privacy of others, personally identifiable information such as names, social security numbers, phone numbers, addresses, and e-mail addresses included with an idea or comment will be redacted. Please do not include this information when submitting ideas or comments.
Can others view my personal information when I post, comment, or vote on ideas?
The only information other Ideas in Action users can see when you post or comment on an idea is the username you supplied when signing up for an Ideas in Action account. Your email address will never be shared, and you can change your username at any time by clicking the Settings link beneath your name in the right sidebar, selecting Edit Name, and replacing your current username with anything else you're comfortable with.

Users will never be able to identify others who have voted on an idea, as no personal information is shared when you vote.

[Closed forums]

This is an archive of all the ideas from closed forums.

This is an archive of all the ideas from closed forums.

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can vote and comment on it.

If it doesn't exist, you can post your idea so others can vote on it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  1. NAHC’s recommendations for increasing access to non-medical supportive services for PLWHA:

    1. As cities and states deal with budget crises and ADAP waiting lists, less money is being set aside for supportive services. Supportive services data, Medicaid, Ryan White and HOPWA need to retain their flexibility to cover these vital supportive services.

    2. HOPWA technical assistance is vital to the program. As TA provision is moved to a broader model, we need to make sure that HOPWA TA continues to be provided and is not lost in the big picture.

    3. PLWHA should be included in special needs populations across mainstream programs, including Section 8, CDBG, HOME, etc.

    4. HIV/AIDS housing…

    117 votes
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    • The largest barrier to accessing non-medical services is availability due to funding.

      Each year we have seen funding levels drop for rural and even metropolitan areas in proportion to the need. Let's face it this country is in a housing crisis and a job crisis and an economic crisis all of these things have affected the amount of people we see for services and the amount of need for those services. Honestly, an employed person with insurance and no pre-existing clause has less of a need for supportive services than someone without employment, a $1500 a month mortgage, living on unemployment that always seems to run out, and who can't afford COBRA.…

      46 votes
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      • Encourage local jurisdictions to add more accessible housing units

        More money for housing assistance and legislation against descrimination won't help unless their is enough accessible housing built to meet the demand. HUD should have some sort of stock plans for accessible rental units that can be incorporated as part of every market rate multifamily housing project. People in nursing homes can't be integrated into the community if there is no existing housing for them. Each and every multifamily project built from now on should have some accessible units built in and the law should require it. I am thinking of persons living with HIV/AIDS are subset, because they may…

        43 votes
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        • 27 votes
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          • Create jobs for disabled HIVers. We need less services when we have a job.

            We need fewer services when disabled folks have access to employment in our own HIV/AIDS organizations. Stop the institutional barriers to employment for disabled HIVers by mandating all organizations dedicate 25% of all salary dollars to positions that fit within earned income of SSDI.

            26 votes
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            • Use number of Hospitalizations/Emergency room visits as an indicator of quality of life

              The more hospitalizations, the worse the quality of life overall. One way is interrogate the hospital records for persons treated who also had HIV/AIDS. If case management is in place for a geographic area, a baseline could be taken for each person for a certain time period. Then measures could be taken periodically to get an idea of whether things were getting better, worse or staying the same for a known population.

              20 votes
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              • 19 votes
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                • hire more social workers so they are not so heavily loaded with work to where they are unable tohelp

                  hire more social workers so they are not so heavily loaded with work to where they are unable to help properly

                  16 votes
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                  • ICreate and use Triage partnerships

                    The most important port of entry to the kind of medical and social support services required are medical, supportive housing and social service support. Each Housing Authority should be required to participate or develop a such a triage services specifically targeted for public housing recipients.

                    15 votes
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                    • 15 votes
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                      • 10 votes
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                        • 9 votes
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                          • Require reliable and valid client satisfaction data with every grant submission.

                            I have seen considerable resources spent on developing standards of care, quality management guidelines, and even alliances such as the Ryan White Cross Part Collaborative. Yet, I have yet to see any results as demonstrated by client satisfaction data which could identify barriers to remaining in care, and areas for future improvement.

                            3 votes
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                            • Transitional housing to provide individuals with all services needed for them to access all needed s

                              Transitional housing to provide individuals with all services needed for them to move toward compliance and independence resulting in permanent housing.

                              1 vote
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                              • Don't see your idea?

                              [Closed forums]

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