Frequently Asked Questions



What is HUD Ideas in Action?
HUD Ideas in Action, powered by UserVoice, allows people to come together, share ideas in response to a question, discuss those ideas, and vote the best ones to the top for consideration by the US Department of Housing and Urban Development (HUD). The tool was initially used to gather ideas that further HUD's fiscal year 2010-2015 Strategic Plan and as a forum for HUD employees and stakeholders to share their ideas for improving HUD, and now solicits feedback on a number of external and internal matters.

HUD Ideas in Action consists of two main forums, along with a number of finite rotating forums. The public feedback forum allows the public and HUD employees to share their ideas on any issue related to HUD operations. The internal feedback forum is only open to HUD employees and allows those within HUD to submit ideas on how HUD can transform the way it does business. As additional forums open, they will made available through the HUD Ideas in Action sidebar.

For the HUD Ideas in Action privacy policy, click here.
Can anyone see and use this forum?
Most discussion forums on the site are open to the public. However, there are also "employees only" forums open only to employees of the US Department of Housing & Urban Development (HUD). If you are a HUD employee, you can access these forums by signing in or creating a UserVoice account with your HUD.gov email address. No email addresses will be displayed on the site; users will only be identified by their usernames, which they select when creating an account.
How do I create an account?
An account is not needed to participate in public forums, but creating an account will allow you to be notified if your idea is accepted for review or implementation, and for HUD employees, will allow you to participate in internal forums. To register with HUD Ideas in Action, simply click sign in in the upper-right corner of the page, below the header. You may either sign in using your Facebook or Google accounts (by clicking either icon) or inputting your email address to create a UserVoice account (HUD users, you'll need to use your HUD email address to access internal forums). From there, just follow the directions provided to confirm your email address and set a password.
How can I add my own idea to what's already here?
To add an idea, navigate to the right forum and simply begin typing a few key words of your idea into the search box near the top of the page. As you type, Ideas in Action will begin searching for similar ideas that been added by other users. If any of these ideas are similar to yours, you may want to vote for that idea instead of creating your own--one idea with many votes will be more visible than two ideas with fewer votes each. If you determine that your idea is not a duplicate, click the Post a new idea button and explain your idea a bit more comprehensively in the submission box that appears. Give 1, 2 or 3 of your own votes to your idea, then post it for others to see and vote on!
What makes an idea "good"?
A good idea is made up of three main parts: a statement of the problem; a proposed, specific solution to the problem; and the expected benefits of the solution. Ideas submitted should further HUD's Strategic Plan, be efficient, safe, and legal, and directly increase the effectiveness of government operations. Remember, we can only act on an idea if it is clearly articulated.
How does voting work?
You have a set number of votes (typically 20) per forum to express your support for others' ideas, or to support your own. You can give any idea 1, 2, or 3 votes, depending on how strongly you support it. The number of votes you have remaining will always be displayed in the right-hand sidebar. Votes are not permanent; you may reallocate votes from one idea to another at any time, as many times as you like. To do this, simply click the vote button next to an idea you've voted for, and decrease the number of votes you'd like to give to that idea. When an idea is completed, your votes for that idea will be automatically returned to your vote allowance.
Why do I only have a certain number of votes per forum?
Ideas in Action's voting system is like having a "budget"--when people have a finite number of votes to "spend," they tend to think more carefully about what they really care about and how much they care about it. You should use your votes to support the ideas you think are most important, so that the overall best ideas and top priorities emerge.
Is every idea reviewed by HUD?
No. Although the Ideas in Action team encourages everyone to contribute as many good ideas as they come up with, not every idea will be selected for review and not every idea selected for review will be implemented. There are two main types of ideas that are selected for review: the ideas in each category that have received the most votes from other users on the site, and the ideas that are actionable and contribute to HUD's strategic goals. So to have your idea reviewed and possibly implemented, ensure that it's well-articulated and actionable in order to catch the interest of other voters and the Ideas in Action team. Ideas that receive more than 30 votes will be selected for review by the appropriate program office within HUD, and ideas that receive more than 100 votes will be personally reviewed by HUD's Deputy Secretary.
What do the different statuses mean?
There are seven different statuses by which an idea can be marked:
  • being reviewed: the idea has been accepted for review and will receive a response
  • going to happen: the idea will be implemented in the future, or is in the process of being implemented
  • you made it happen!: the idea has been implemented
  • already happening: the idea was reviewed and no further action is required (for example, the proposed idea was already implemented)
  • not going to happen: the idea was reviewed but will not be implemented
Why are some ideas moved to a different forum or merged together?
To make it easier for those who visit the site to find and add ideas, we have created forums that focus on specific issues or topics. Because votes are limited by forum, this also makes it possible for our users to better prioritize ideas by topic. So if an idea is placed in a forum that does not relate to that forum's topic, it will be moved to the correct forum. If an idea is created that is very similar to an already existing idea, the idea and any associated votes and comments will be merged into the existing idea.
Are ideas or comments ever removed from the website?
HUD Ideas in Action is an open forum where employees and stakeholders can contribute and comment on ideas. However, ideas or comments that are clearly spam or make an imminent threat of violence are removed.
Why is some personal information redacted from ideas or comments?
To protect users' privacy and the privacy of others, personally identifiable information such as names, social security numbers, phone numbers, addresses, and e-mail addresses included with an idea or comment will be redacted. Please do not include this information when submitting ideas or comments.
Can others view my personal information when I post, comment, or vote on ideas?
The only information other Ideas in Action users can see when you post or comment on an idea is the username you supplied when signing up for an Ideas in Action account. Your email address will never be shared, and you can change your username at any time by clicking the Settings link beneath your name in the right sidebar, selecting Edit Name, and replacing your current username with anything else you're comfortable with.

Users will never be able to identify others who have voted on an idea, as no personal information is shared when you vote.

[Closed forums]

This is an archive of all the ideas from closed forums.

This is an archive of all the ideas from closed forums.

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can vote and comment on it.

If it doesn't exist, you can post your idea so others can vote on it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  1. NAHC’s recommendations for enhancing HOPWA to help prevent and end homelessness for PLWHA:

    1. Increase resources commensurate with national housing need for PLWHA.

    2. Loosen documentation around proof of permanent housing to access STRMU and TBRA

    3. If competitive grants are phased out, HUD must require localities and providers to seamlessly transition the programs to other funding streams, including Section 8 and the HOPWA formula, to avoid making people homeless.

    125 votes
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    • Open up HOPWA funding for housing programs with substance abuse treatment.

      One of the largest barriers as a Case Manager I have seen PLWHA having is substance abuse issues. It is the number 1 reason why people lose their housing and the #1 reason why they are removed from HOPWA programs. State and Federal funding would help, but honestly if we cannot find a way to solve this issue more PLWHA then we will not be able to have more sucess in preventing homelessness in our clients. It is almost impossible to find substance abuse facilities that will take someone who doesn't have insurance let alone someone who is HIV positive…

      43 votes
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      • Collaborate with Ryan White Providers

        In areas that also allocate RW funds for housing, HOPWA administrators should work closely with RW grantees to ensure effective and non-duplicated use of funds.

        42 votes
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        • Partner with hospitals and clinics to reach those whol need help.

          More partnerships with hospitals and clinics would help HOPWA find the people that need help the most.

          33 votes
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          • HOPWA should allow time-limited, short-term (up to 24 mos.) TBRA as an eligible activity.

            By allowing (but not requiring) HOPWA programs to fund time-limited rental assistance, we can provide individuals and families with short-term and transitional rental assistance while they seek more long-term and sustainable housing opportunities. This will provide programs with more flexibility, and it will free up more space on HOPWA waitlists. Overall, more individuals and families wil be served. Not all program beneficiaries will need long-term rental assistance.

            32 votes
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            • Offer training for consumers and case mgrs on where to find housing and how to navigate the system

              In Los Angeles there is a great range of knowledge in the housing case management system - some know the system and can be helpfull - some don't know squat. Consumers are at the mercy of this system - by offering one large training opportunity - and in the process creating guides to the system, motivated consumers can avoid months of frustrating delays, and tend to share their smarts with the other PWHIV.

              30 votes
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              • Allow shallow rent subsidies

                Allow all HOPWA programs to use shallow rent subsidies. Currently only a few competitive grantees can use. Deep subsidies serve fewer people and are not always necessary for clients. Research article shows that they prevent homelessness.

                28 votes
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                • 27 votes
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                  • HOPWA Programs should be a multi-agency project that provide housing, case-managment, MH / SA Serv.

                    HOPWA should be a multi agency project that provides all the supportive services such as Mental Health, Substance Abuse Counseling, enrollment in Case Management as long as they are enrolled in a HOPWA Program. Provide HOPWA Voucher / S8 then provide Follow ups / housing visits for up to six months after permanently housed to assure housing stability.

                    26 votes
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                    • 23 votes
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                      • Mandate minimum hiring levels for disabled HIVers in our own organizations

                        We need fewer services when disabled folks have access to employment in our own HIV/AIDS organizations. Stop the institutional barriers to employment for disabled HIVers by mandating all organizations dedicate 25% of all salary dollars to positions that fit within earned income of SSDI.

                        22 votes
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                        • More permanent, affordable housing units with on-site supportive services

                          Keeping PWAs stably housed in the long term requires not just financial assistance, but the opportunity for permanent, affordable, supportive housing. An individual's ability to pay rent is just one component of homelessness prevention.

                          22 votes
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                          • 16 votes
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                            • 13 votes
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                              • Retain homeless prevention

                                Please do not apply "homeless" definition to HOPWA. But if so, please consider retaining some form of homeless prevention assistance (even if modified from current STRMU). Training on evidence-based practices on how best to effectively target homeless prevention efforts would also be helpful.

                                10 votes
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                                • Include 'sense of belonging' in client surveys.

                                  Quantify "do you feel you belong in your neighborhood", and "do you feel you belong in your building" into outcome surveys.

                                  10 votes
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                                  • educate the public better that they cannot get aids just from being around an infected person

                                    educate the public better that they cannot get aids just from being around an infected person

                                    8 votes
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                                    • Help home owner's stay in their homes

                                      I remember reading a study that showed people who own their own housing living longer than those that rent. This was before the housing crises. I would strongly recommend and urge existing programs not to discriminate against home owners who have HIV/AIDS to keep home owners in their housing for their safety and well-being and deal with the complications of HIV and side effects of HIV medications, not to mention the stress of dealing with medical bills, pharmacies and insurance plans.

                                      As costs go up.. so do condo fees, special assessmenets, and property taxes.

                                      Ultimately.. I think the real issue…

                                      8 votes
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                                      • 6 votes
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                                        • Don't see your idea?

                                        [Closed forums]

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