Frequently Asked Questions



What is HUD Ideas in Action?
HUD Ideas in Action, powered by UserVoice, allows people to come together, share ideas in response to a question, discuss those ideas, and vote the best ones to the top for consideration by the US Department of Housing and Urban Development (HUD). The tool was initially used to gather ideas that further HUD's fiscal year 2010-2015 Strategic Plan and as a forum for HUD employees and stakeholders to share their ideas for improving HUD, and now solicits feedback on a number of external and internal matters.

HUD Ideas in Action consists of two main forums, along with a number of finite rotating forums. The public feedback forum allows the public and HUD employees to share their ideas on any issue related to HUD operations. The internal feedback forum is only open to HUD employees and allows those within HUD to submit ideas on how HUD can transform the way it does business. As additional forums open, they will made available through the HUD Ideas in Action sidebar.

For the HUD Ideas in Action privacy policy, click here.
Can anyone see and use this forum?
Most discussion forums on the site are open to the public. However, there are also "employees only" forums open only to employees of the US Department of Housing & Urban Development (HUD). If you are a HUD employee, you can access these forums by signing in or creating a UserVoice account with your HUD.gov email address. No email addresses will be displayed on the site; users will only be identified by their usernames, which they select when creating an account.
How do I create an account?
An account is not needed to participate in public forums, but creating an account will allow you to be notified if your idea is accepted for review or implementation, and for HUD employees, will allow you to participate in internal forums. To register with HUD Ideas in Action, simply click sign in in the upper-right corner of the page, below the header. You may either sign in using your Facebook or Google accounts (by clicking either icon) or inputting your email address to create a UserVoice account (HUD users, you'll need to use your HUD email address to access internal forums). From there, just follow the directions provided to confirm your email address and set a password.
How can I add my own idea to what's already here?
To add an idea, navigate to the right forum and simply begin typing a few key words of your idea into the search box near the top of the page. As you type, Ideas in Action will begin searching for similar ideas that been added by other users. If any of these ideas are similar to yours, you may want to vote for that idea instead of creating your own--one idea with many votes will be more visible than two ideas with fewer votes each. If you determine that your idea is not a duplicate, click the Post a new idea button and explain your idea a bit more comprehensively in the submission box that appears. Give 1, 2 or 3 of your own votes to your idea, then post it for others to see and vote on!
What makes an idea "good"?
A good idea is made up of three main parts: a statement of the problem; a proposed, specific solution to the problem; and the expected benefits of the solution. Ideas submitted should further HUD's Strategic Plan, be efficient, safe, and legal, and directly increase the effectiveness of government operations. Remember, we can only act on an idea if it is clearly articulated.
How does voting work?
You have a set number of votes (typically 20) per forum to express your support for others' ideas, or to support your own. You can give any idea 1, 2, or 3 votes, depending on how strongly you support it. The number of votes you have remaining will always be displayed in the right-hand sidebar. Votes are not permanent; you may reallocate votes from one idea to another at any time, as many times as you like. To do this, simply click the vote button next to an idea you've voted for, and decrease the number of votes you'd like to give to that idea. When an idea is completed, your votes for that idea will be automatically returned to your vote allowance.
Why do I only have a certain number of votes per forum?
Ideas in Action's voting system is like having a "budget"--when people have a finite number of votes to "spend," they tend to think more carefully about what they really care about and how much they care about it. You should use your votes to support the ideas you think are most important, so that the overall best ideas and top priorities emerge.
Is every idea reviewed by HUD?
No. Although the Ideas in Action team encourages everyone to contribute as many good ideas as they come up with, not every idea will be selected for review and not every idea selected for review will be implemented. There are two main types of ideas that are selected for review: the ideas in each category that have received the most votes from other users on the site, and the ideas that are actionable and contribute to HUD's strategic goals. So to have your idea reviewed and possibly implemented, ensure that it's well-articulated and actionable in order to catch the interest of other voters and the Ideas in Action team. Ideas that receive more than 30 votes will be selected for review by the appropriate program office within HUD, and ideas that receive more than 100 votes will be personally reviewed by HUD's Deputy Secretary.
What do the different statuses mean?
There are seven different statuses by which an idea can be marked:
  • being reviewed: the idea has been accepted for review and will receive a response
  • going to happen: the idea will be implemented in the future, or is in the process of being implemented
  • you made it happen!: the idea has been implemented
  • already happening: the idea was reviewed and no further action is required (for example, the proposed idea was already implemented)
  • not going to happen: the idea was reviewed but will not be implemented
Why are some ideas moved to a different forum or merged together?
To make it easier for those who visit the site to find and add ideas, we have created forums that focus on specific issues or topics. Because votes are limited by forum, this also makes it possible for our users to better prioritize ideas by topic. So if an idea is placed in a forum that does not relate to that forum's topic, it will be moved to the correct forum. If an idea is created that is very similar to an already existing idea, the idea and any associated votes and comments will be merged into the existing idea.
Are ideas or comments ever removed from the website?
HUD Ideas in Action is an open forum where employees and stakeholders can contribute and comment on ideas. However, ideas or comments that are clearly spam or make an imminent threat of violence are removed.
Why is some personal information redacted from ideas or comments?
To protect users' privacy and the privacy of others, personally identifiable information such as names, social security numbers, phone numbers, addresses, and e-mail addresses included with an idea or comment will be redacted. Please do not include this information when submitting ideas or comments.
Can others view my personal information when I post, comment, or vote on ideas?
The only information other Ideas in Action users can see when you post or comment on an idea is the username you supplied when signing up for an Ideas in Action account. Your email address will never be shared, and you can change your username at any time by clicking the Settings link beneath your name in the right sidebar, selecting Edit Name, and replacing your current username with anything else you're comfortable with.

Users will never be able to identify others who have voted on an idea, as no personal information is shared when you vote.

[Closed forums]

This is an archive of all the ideas from closed forums.

This is an archive of all the ideas from closed forums.

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can vote and comment on it.

If it doesn't exist, you can post your idea so others can vote on it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
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  1. 6 votes
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    • Eliminate forms and prevailing wages.

      It costs our government more money just to employ workers to analyize Prevailing Wages and forms for Federally Funded Jobs.

      6 votes
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      • IT allow the use of skype or google talk on our computers while telewkg or during emergency

        use of computer to talk (including video chat) is excellant form of communication. particularly so during natural disaster when phones may be out but we have access to internet. this service is FREE!

        6 votes
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        • Audit local HUD offices thorughly. Eliminate unfair practices of HUD staff, victimizing recipients

          What I would like to see happen is a complete audit of the client files of the Jacksonville, Fl. HUD Office. Go over those records with a fine tooth comb and I guarantee they will find that families were needlessly put out on the street over a simple misunderstanding that did not warrant that family losing their housing, being brought up on fraud charges, not being given a proper fair hearing and having criminal fraud charges on their record.

          6 votes
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          • Notices of Changes After the Fact

            It is rediculous that we get notices of changes aftert implementation dates. This has got to change.

            5 votes
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              Please use the comments section to provide more info about this idea. Which changes are not being communicated? How would you like to hear about those changes? If you can provide more specific information, it would help us gain a better understanding of the issue.

            • The income restriction has created "bondage", increase the income amount for all household sizes.

              Bondage is being under the control of a force or influence or abstract power, in the case of income restrictions or limits, ...all of the above. By placing the amount of income a household can receive places a fear of transitioning to a higher income bracket. Therefore, a state of dependancy is placed on the housing program and receipients have no desire to develop educationally, be employed or move-out to make room for the next person who needs assistance. As a result, they are confined to affordable housing choices in areas of high poverty. Thus, a cycle is created within…

              4 votes
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              • Allow Failure! Eliminate Fannie Mae & F.Mac!

                Eliminate bureacracies, Minimal agents as population's less fortunate may need help getting started. Help Disabled get suitable housing but some payment based on income is workable. It's the gov't, so qualified applicants can live out their latter years with dignity. Red tape sometimes conduce addictions, & eventual death due to the time one may have left! Incompetence breeds fraud and discrimination and even criminal activity. Fire DEFACS caseworkers who do not show respect. Lower number of workers as some spend hours on RED TAPE! Most unemployed seeking housing would be grateful to work if able doing jobs that gov't spends…

                4 votes
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                • Open up closings agreements with banker's, broker's and citezens thru the web like QuickenLoans.com

                  webte with all the fixings to generate work load and porcess with fed the federal computer name just ask your computer voice transmissions are their. Your request can be processed by voice commands also.

                  4 votes
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                  • Probationary rent system: 4 wk transient rental, then becomes tenant upon approval 707-263-1025

                    For those that don't pass credit checks, allow landlords to treat first 30 days as transient, no eviction necessary if problems arise, but based on fair, responsible behaviors of renter...becomes tenant with tenant rights after the 30 days. i.e. Probationary Rent System -Veronica Fisher

                    4 votes
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                    • 4 votes
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                      • put more emphasis on sustainability in it's strategic plan.

                        Goal 4 relates to building sustainable communities free from discrimination. However, there is nothing in the MAP that is guiding us to become more sustainable in the way we as an agency does business. We need to be setting the example and requiring our partners and grantees to do the same. Why are we not mandated to implement green procurement practices? Why aren't we required to recycle and decrease our waste stream? Our office is trying to do more because of a select few who care a great deal have made it a priority. In my opinion, measures have to…

                        4 votes
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                        • Re-invent the WPA

                          Let's get the unemployed into the work field by local governments sponsoring work positions in their communities and at the same time compensating those who are doing the work

                          4 votes
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                          • Logos

                            In HUD we have too many program logos. All of HUD's programs should use the Department's logo and announce the specific program in words. No more FHA logo, Faith Based Neighborhood Partnership, etc. I would also suggest a unified logo for multi agency logo showing a circle with each agency's logo inside the circle. Brand the joint work of agencies and strengthen the value of the logo of a given agency. People nmeed to identify first with their agency, second with their program.

                            4 votes
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                            • 4 votes
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                              • Institute a last chance financing for homeowners to save their homes even after foreclosure.

                                Many homeowners, for various reasons, find themselves in a post-foreclosure, pre-eviction situation. Fannie Mae has given me three options that are difficult to achieve: get the bank to do a rescind of the foreclosure, get a new lender, or pay cash for the property. All of the options would be remiss if there was a program for homeowners in post-foreclosure to save their homes via refinance or modification. The program would drastically reduce the amount of foreclosure properties that hit the market.

                                4 votes
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                                • 4 votes
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                                  • 4 votes
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                                    • Finally commit to a total BPR & implementation of a new enterprise contract acquisition system.

                                      The acquisition process has been ineffective for many years. Many organizations have set out to make improvements within the areas for which they have actual control. But this won't work unless the entire line of business is improved and streamlined. Staff who do not even work in OCPO are held accountable for timely awards and breaks in service even when all of the deadlines are met. Everyone's plate in the agency is overflowing so a heavy workload is no longer an acceptable excuse on any level. If that is the case, then working smarter is the only solution. To do…

                                      4 votes
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                                      • Housing low incom people.

                                        I remember the president saying he wanted to take H U D and the section 8 program back to a time when it worked for the people who needed it. I have been supplying low income housing in N W Indiana for over 30 years, and have had many tenant success stories of people who rented from me going on to being home owners and productive workers in the society. However the programs in Indiana are still not supplying me with any kind of help in how to get funding to continue to create more above standard affordable housing in…

                                        3 votes
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                                        • go back to selling home for a dollar

                                          create a program for people that is over the income limit (and have credit issue but not making enought to go on their own. This will not be section 8. Start with an rent to own for 6 month to a year or go back to selling a houses for a dollor. but you had to live there for a couple years befor selling and you have to have an income and no credit check, we all need some where to live.

                                          3 votes
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                                          • Don't see your idea?

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