Frequently Asked Questions



What is HUD Ideas in Action?
HUD Ideas in Action, powered by UserVoice, allows people to come together, share ideas in response to a question, discuss those ideas, and vote the best ones to the top for consideration by the US Department of Housing and Urban Development (HUD). The tool was initially used to gather ideas that further HUD's fiscal year 2010-2015 Strategic Plan and as a forum for HUD employees and stakeholders to share their ideas for improving HUD, and now solicits feedback on a number of external and internal matters.

HUD Ideas in Action consists of two main forums, along with a number of finite rotating forums. The public feedback forum allows the public and HUD employees to share their ideas on any issue related to HUD operations. The internal feedback forum is only open to HUD employees and allows those within HUD to submit ideas on how HUD can transform the way it does business. As additional forums open, they will made available through the HUD Ideas in Action sidebar.

For the HUD Ideas in Action privacy policy, click here.
Can anyone see and use this forum?
Most discussion forums on the site are open to the public. However, there are also "employees only" forums open only to employees of the US Department of Housing & Urban Development (HUD). If you are a HUD employee, you can access these forums by signing in or creating a UserVoice account with your HUD.gov email address. No email addresses will be displayed on the site; users will only be identified by their usernames, which they select when creating an account.
How do I create an account?
An account is not needed to participate in public forums, but creating an account will allow you to be notified if your idea is accepted for review or implementation, and for HUD employees, will allow you to participate in internal forums. To register with HUD Ideas in Action, simply click sign in in the upper-right corner of the page, below the header. You may either sign in using your Facebook or Google accounts (by clicking either icon) or inputting your email address to create a UserVoice account (HUD users, you'll need to use your HUD email address to access internal forums). From there, just follow the directions provided to confirm your email address and set a password.
How can I add my own idea to what's already here?
To add an idea, navigate to the right forum and simply begin typing a few key words of your idea into the search box near the top of the page. As you type, Ideas in Action will begin searching for similar ideas that been added by other users. If any of these ideas are similar to yours, you may want to vote for that idea instead of creating your own--one idea with many votes will be more visible than two ideas with fewer votes each. If you determine that your idea is not a duplicate, click the Post a new idea button and explain your idea a bit more comprehensively in the submission box that appears. Give 1, 2 or 3 of your own votes to your idea, then post it for others to see and vote on!
What makes an idea "good"?
A good idea is made up of three main parts: a statement of the problem; a proposed, specific solution to the problem; and the expected benefits of the solution. Ideas submitted should further HUD's Strategic Plan, be efficient, safe, and legal, and directly increase the effectiveness of government operations. Remember, we can only act on an idea if it is clearly articulated.
How does voting work?
You have a set number of votes (typically 20) per forum to express your support for others' ideas, or to support your own. You can give any idea 1, 2, or 3 votes, depending on how strongly you support it. The number of votes you have remaining will always be displayed in the right-hand sidebar. Votes are not permanent; you may reallocate votes from one idea to another at any time, as many times as you like. To do this, simply click the vote button next to an idea you've voted for, and decrease the number of votes you'd like to give to that idea. When an idea is completed, your votes for that idea will be automatically returned to your vote allowance.
Why do I only have a certain number of votes per forum?
Ideas in Action's voting system is like having a "budget"--when people have a finite number of votes to "spend," they tend to think more carefully about what they really care about and how much they care about it. You should use your votes to support the ideas you think are most important, so that the overall best ideas and top priorities emerge.
Is every idea reviewed by HUD?
No. Although the Ideas in Action team encourages everyone to contribute as many good ideas as they come up with, not every idea will be selected for review and not every idea selected for review will be implemented. There are two main types of ideas that are selected for review: the ideas in each category that have received the most votes from other users on the site, and the ideas that are actionable and contribute to HUD's strategic goals. So to have your idea reviewed and possibly implemented, ensure that it's well-articulated and actionable in order to catch the interest of other voters and the Ideas in Action team. Ideas that receive more than 30 votes will be selected for review by the appropriate program office within HUD, and ideas that receive more than 100 votes will be personally reviewed by HUD's Deputy Secretary.
What do the different statuses mean?
There are seven different statuses by which an idea can be marked:
  • being reviewed: the idea has been accepted for review and will receive a response
  • going to happen: the idea will be implemented in the future, or is in the process of being implemented
  • you made it happen!: the idea has been implemented
  • already happening: the idea was reviewed and no further action is required (for example, the proposed idea was already implemented)
  • not going to happen: the idea was reviewed but will not be implemented
Why are some ideas moved to a different forum or merged together?
To make it easier for those who visit the site to find and add ideas, we have created forums that focus on specific issues or topics. Because votes are limited by forum, this also makes it possible for our users to better prioritize ideas by topic. So if an idea is placed in a forum that does not relate to that forum's topic, it will be moved to the correct forum. If an idea is created that is very similar to an already existing idea, the idea and any associated votes and comments will be merged into the existing idea.
Are ideas or comments ever removed from the website?
HUD Ideas in Action is an open forum where employees and stakeholders can contribute and comment on ideas. However, ideas or comments that are clearly spam or make an imminent threat of violence are removed.
Why is some personal information redacted from ideas or comments?
To protect users' privacy and the privacy of others, personally identifiable information such as names, social security numbers, phone numbers, addresses, and e-mail addresses included with an idea or comment will be redacted. Please do not include this information when submitting ideas or comments.
Can others view my personal information when I post, comment, or vote on ideas?
The only information other Ideas in Action users can see when you post or comment on an idea is the username you supplied when signing up for an Ideas in Action account. Your email address will never be shared, and you can change your username at any time by clicking the Settings link beneath your name in the right sidebar, selecting Edit Name, and replacing your current username with anything else you're comfortable with.

Users will never be able to identify others who have voted on an idea, as no personal information is shared when you vote.

Have an awesome idea?

HUD RENEW

There is something special about working for HUD. It shows up in our mission statement: “to create strong, sustainable, inclusive communities and quality affordable homes for all.” Few other government departments or agencies work to create something. Most others regulate or protect; we build, repair and offer hope. It also shows up in our co-worker’s charitable work with Feds Feed Families and Combined Federal Campaign.

HUD has trained, developed and provided motivation for thousands of employees over the years, with many leaving early to help the public navigate HUD systems or work with HUD partners in continuing HUD’s mission. Many have been brought in by different Administrations, where they can see from the inside how HUD works.

HUD also has a huge cadre of employees that have recently retired or are eligible for retirement. Some will hang on with HUD looking to continue the mission, but also at the expense of HUD’s budget. Other’s will leave, but will find that their desire to contribute hasn’t waned, but not at 40 hours a week.

The seed I would like to plant is developing an Alumni Association, hence the working title of HUD Renew. The mission statement would simply mirror the Departments.

Although ex-HUD staff are free to find charitable or job opportunities and many have, a focused group can leverage their knowledge skills and abilities to become something bigger. Possibilities are numerous:
• A clearing house for opportunities (Habitat for Humanity builds, worldwide)
• Finding sponsors/negotiated travel discounts for those opportunities
• A think tank for ideas
• Lobbying
• Support for newly retired
• A social network
• Fund raising
• Low cost navigation of HUD programs to those in communities that need it
• Link to Current HUD programs - Newsletter

Previous Division, grade or years of service will not have any bearing. Continuing of the mission will be the only goal. An SES maybe pounding nails in the future next to an employee formally in their line of authority, but whom they had never gotten to know.

Of course there are a host of ethics issues too, so if the seed germinates, it has to grow outside of HUD. But being free of government rules can also allow growth.

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    NormNorm shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, we see your idea has gathered over 100 (103 as of today) supporting votes. Congratulations! You and your colleagues have unified on this idea and as a result we’ll be presenting this to the Deputy Secretary. If you’d like to help us draft the decision memo for this idea, please let us know at ideasinaction@hud.gov and we’ll certainly loop you in. Thanks for posting and using HUD Ideas in Action!

    8 comments

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      • Zach CarterZach Carter commented  ·   ·  Flag as inappropriate

        With the potential for a number of early retirements spurred by the transformation initiatives announced April 24th, this idea became even greater/more timely than it already was. It would be great if the offer of alumni membership were something that could in place to provide to these staff prior to leaving.

      • Patricia MicklitzPatricia Micklitz commented  ·   ·  Flag as inappropriate

        I am only 46 and became a Non-Elderly Disabled adult (NED). Prior to thisI worked as a Paramedic and also Instructor/Coordinator for the State of Wisconsin Pre-Hospital Life Support Program. I was also in charge of the Department of Training & Education and have always been a caretaker that always wanted to share everything I ever learned (Tricks of the Trade). I was thrown a curve ball and became very ill with autoimmune illnesses (Fibromyalgia, Lupus etc.) We are also know as people with "Invisible Illness" because we look ok from the outside... but suffer in isolation. I am back on my feet and even though I am not able to work with patients anymore (due to my compromised immune system) I am now coming to you as a patient on Medicare AB or SSDI but now need to move forward with my life. I am in desperate need of a Condo Community (Low Maintenance due to my chronic pain) but also know if mentored ... I could become an advocate for others in my situation (NED) Non-Elderly Disabled (millions... ie. lots of "Baby-Boomers") If placed into Assisted Living at an age we are not ready for (Mentally & Physically) I feel not only would we become sick - sharing close contact with others suffering form low immunity... but also would be doing a huge disservice to all & economical growth. We do have skills that if placed in the right positions, and could still use are Independence of daily living ... would create so much inspiration, to give back and move forward and assist this entire group of amazing individuals (suffering in silence) bring hope back and insight so many ideas... which we all know HOUSING = KEY for the movement of our economic system. I would love to help - just need a little direction and inspiration (maybe form a new team of (NED,s)... that the USA still needs & we still need to believe in the USA... We Just Need To Get It Moving Soon. Thanks for listening, I hope I can find a great team to help me & work with to "Pay-It-Forward"

      • Kathy ClaiborneKathy Claiborne commented  ·   ·  Flag as inappropriate

        Great idea and one that I'd be interested in supporting. I would also like to see some mechanism for ex-employees to act as consultants to newer and existing employees at HUD, so that all that "knowledge" can be an available resource in times of staff shortages.

      • Juanita UpshawJuanita Upshaw commented  ·   ·  Flag as inappropriate

        This is a very good idea for those willing to contribute their knowledge on an on-going basis. It would be great for all involved and great for HUD too.

      • Fran MeinkeFran Meinke commented  ·   ·  Flag as inappropriate

        Great idea, also hiring and training staff to replace those known to be retiring.

      • William JessenWilliam Jessen commented  ·   ·  Flag as inappropriate

        What a great idea. It is a way for people to continue their service, provide experience and expertise in ways never before imagined.

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