HIAMS Requestor (GTR) Training
This is to achieve Goal 5:Transform The Way HUD Does Business, Sub-Goal C: Create flexible, modern rules and systems that promote responsiveness, openness, and transparency and HUD's 2nd Core Value: Efficient and Effective ways
Specifically, HIAMS Requestor (GTR) Training is an 1 ½ day IN-PERSON training course that OCPO usually only offers once a month (if that) and it is usually in HQ. This required training has become an obstacle for GTR Appointments.
HUD GTRs change frequently due to work load balance, new personnel, retirements, etc. GTRs that do not complete HIAMS Requestor Training are not provided HIAMS role of GTR. These certified GTRs without HIAMS Requestor Training cannot be appointed as GTRs via modification in HIAMS. This has a direct impact and hinders management’s ability and flexibility to manage its staff and carrying out HUD’s mission.
We needs to work smarter in our current environment of lack of travel funds, budget cuts and sequestration.
For example In February 2013, HQ paid for two DHOC employees to fly to DC at a cost of $2534 ($1,267 each) to attend classroom HIAMS Requestor (GTR) training. However, in April 2013 an urgent need arose that another staff needed the training. The travel estimate for this trip is $1655 which is a 25% increase from the February rate of $1267. This increase is most likely due to the Cherry Blossom season in DC, which runs from April through June. Due to lack of travel funds and the trip being unplanned the staff member was not able to go and to date has still not received the training and is unable to be a GTR by OCPO standards.
The Requester training uses primarily examples from the Requisition (new) side of HIAMS and Commercial off-the-shelf (COTS) product. However, 90% of the GTR work in HIAMS is specific to HUD modifications to the COTS product, and very rarely requisitions for new contracts. As a result, field staff has developed and provided supplemental guidance and training for GTRs and GTMs to cover the Request for Modification (old) side of HIAMS and to address HUD specific requirements.
There are several efficient and effective ways the training can be delivered. Some possibilities are: Live Meeting, Webcast, shared desktop, Train-the-Trainer, OCPO staff from offices around the country can deliver onsite training in the field, or some combination of the above.
Emilie Helms commented
Has there been any update since we reached 100 votes in April?
HIAMS requestor Live Meeting training is 1 1/2 years overdue. Without HIAMS requestor training a GTR cannot enter any RCS into HIAMS even if their job description requires them to do so. I have been requesting this training for over 2 years and the only offer I have been given is the Requestor training is only held in Headquarters at the same time travel funds are not available. If HIAMS requestor training is offered via Live Meeting, I will take it at first opportunity.
Definitely agree that the HOCs should receive the HIAMS training through what online training techniques HUD currently have in place. It is a required training for GTMs and GTRs.
Beverly King commented
Please allow me to clarify that PMD has three employees who have taken the "Train the Trainer" workshop provided by OCPO. They provide training for most of the HIAMs modules. There would be no additional cost as the individuals are "HIAMS ready."
Beverly King commented
OCPO has trained three staff members via Train the Trainer workshop in PMD to provide and/or assist in providing the training. Most of the sessions are live meeting. They are available to provide one on one or group training.
Maureen Musilli commented
This is a great idea. There are now many trained HIAMS users in the field that could provide HIAMS training to new GTRs. No one should have to travel to HQ to obtain basic training for HIAMS.
i think this is an excellant suggestion that can help save travel funds which are becoming scarce during these tough budget times.
Excellent idea that will save HUD money, and allow us to conduct our business!
Fantastic idea and with technological advancement there is no reason why this training can't be conducted via the web. There are many organizations in the same boat where the GTR has left HUD or has rotated to another position; however, they still remain the GTR in HIAMS until training can be provided to the new GTR. This is not efficient nor effective.
Marc A. Friedland commented
Agreeded the training needs to be conducted in the field as well as HQ