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HUD Ideas in Action

Frequently Asked Questions


Can anyone see and use this forum?
How can I add my own idea to what's already here?
What makes an idea "good"?
How does voting work?
Why do I only have 20 votes per forum?
Is every idea reviewed by HUD?
What do the "accepted" and "completed" tabs mean?
Why are some ideas moved to a different forum or merged together?
Are ideas or comments ever removed from the website?
Why is some personal information redacted from ideas or comments?

Can anyone see and use this forum?
Most discussion forums on the site are open to the public. However, there are also "employees only" forums open only to employees of HUD. If you are a HUD employee, you can access these forums by signing in or creating a UserVoice account with your HUD.gov email address. No email addresses will be displayed on the site; users will only be identified by their usernames, which they select when creating an account.
How can I add my own idea to what's already here?
To add an idea, navigate to the right forum and simply begin typing a few key words of your idea into the search box near the top of the page. As you type, Ideas in Action will begin searching for similar ideas that been added by other users. If any of these ideas are similar to what yours, you may want to vote for that idea instead of creating your own--one idea with many votes will be more visible than two ideas with fewer votes each. If you determine that your idea is not a duplicate, click the Create New Idea! button and explain your idea a bit more comprehensively in the submission box that appears. Give 1, 2 or 3 of your own votes to your idea, then post it for others to see and vote on!
What makes an idea "good"?
A good idea is made up of three main parts: a statement of the problem, a proposed solution to the problem, and the expected benefits of the solution. Ideas submitted should help with HUD's Strategic Plan, be efficient, safe, legal, and directly increase the effectiveness of government operations. Remember, we can only act on an idea if it is clearly articulated. Here's a great example of an idea that fits the problem-solution-benefits format:
Delegate Initiation of Employee Service Awards to Field Office Directors
Recognition for some employees in the field is 3 to 5 years behind. In our current, highly out-stationed structure, remote Program Directors may not be aware of their staff's tenure status or the schedule for the award ceremony in the field office. To solve this problem, initiation of employee service awards should be delegated to field office directors. The Field Office Director has the most day-to-day contact with out-stationed employees and is responsible for maintaining positive employee morale and union relations. They have access to the appropriate personnel information to determine their employees' eligibility for service recognition by January 31st each year. Concurrences and/or approvals could be obtained by the Regional Office and service pins and certificates ordered in time for Award Ceremonies in the field in a timely manner. This "feeding up" process would preclude the current practice of the honoree, after being missed by the office compiling the annual list of eligible recipients, having to request their service recognition and to wait for their years of service to be determined credible The outcome would be improved employee morale, and assurance that similarly situated employees receive the same consideration for service recognition.
How does voting work?
You have 20 votes in each forum to express your support for others' ideas, or for your own. You can give any idea 1, 2, or 3 votes, depending on how strongly you support it. The number of votes you have remaining will always be displayed in the green circle on the sidebar to the right. Votes are not permanent; you may reallocate votes away from one idea and towards another at any time as many times as you like. To do this, simply click the vote button next to an idea you've voted for, and reselect the number of votes you'd like to give to that idea. When an idea is completed, your votes for that idea will be automatically returned.
Why do I only have 20 votes per forum?
Ideas in Action's voting system is like having a "budget"--when people have a finite number of votes to "spend," they tend to think more carefully about what they really care about and how much they care about it. You should use your votes to support the ideas you think are most important, so that the overall best ideas and top priorities emerge.
Is every idea reviewed by HUD?
No. Although the Ideas in Action team encourages everyone to contribute as many good ideas as they come up with, not every idea will be selected for review and not every idea selected for review will be implemented. There are two main types of ideas that are selected for review: the ideas in each category that have received the most votes from other users on the site, and the ideas that are actionable and contribute to HUD’s strategic goals. So to have your idea reviewed and possibly implemented, ensure that it's well-articulated and actionable in order to catch the interest of other voters and the Ideas in Action team.
What do the Accepted and Completed tabs mean?
The Accepted tab indicates that an idea has been selected for review but has not yet received a response. The Completed tab signifies that an idea has been reviewed and responded to; the review process for that idea is now complete. If you submitted votes for an idea that is completed, your votes will be returned to you. HUD will not be able to implement all of the ideas that have been selected for review, but it will respond to each accepted idea.
Why are some ideas moved to a different forum or merged together?
To make it easier for those who visit the site to find and add ideas, we have created forums that focus on specific issues or topics. Since votes are limited by forum, it also makes it possible for our users to better prioritize ideas by topic. So, if an idea is placed in a forum that does not relate to that forum's topic, it will be moved to the correct forum. If the idea deals with multiple topics or a topic outside the existing forums, it will be moved to the Miscellaneous Ideas forum. Ideas in this forum are still open for commenting and voting, and may still be selected for review.
If an idea is created that is very similar to an already existing idea, the idea and any associated votes and comments will be merged into the existing idea.
Are ideas or comments ever removed from the website?
HUD Ideas in Action is an open forum where employees and stakeholders can contribute and comment on ideas. However, ideas or comments that are clearly spam or make an imminent threat of violence are removed.
Why is some personal information redacted from ideas or comments?
To protect users' privacy and the privacy of others, personally identifiable information such as names, social security numbers, phone numbers, addresses, and e-mail addresses included with an idea or comment will be redacted. Please do not include this information when submitting ideas or comments..

About HUD Ideas in Action




HUD Ideas in Action, powered by UserVoice, allows people to come together, share ideas in response to a question, discuss those ideas, and vote the best ones to the top for consideration by the US Department of Housing and Urban Development (HUD). The tool was initially used to gather ideas that further HUD's fiscal year 2010-2015 Strategic Plan and as a forum for HUD employees and stakeholders to share their ideas for improving HUD, and now solicits feedback on a number of external and internal matters.

HUD Ideas in Action consists of two main forums, along with a number of finite rotating forums. The Public Feedback forum allows the public and HUD employees to share their ideas on any issue related to HUD operations. The Internal Feedback forum is only open to HUD employees and allows those within HUD to submit ideas on how HUD can transform the way it does business. As additional forums open, they will made available through the HUD Ideas in Action sidebar.

For the HUD Ideas in Action privacy policy, click here.

How can we transform the way HUD does business? Forum

  1. 24 votes

    Improve foreclosure prevention - preforeclosure sale program

    Improve current mortgagee letter dealing with Pre-foreclosure Sale program, thereby increasing the number of closed sales = fewer foreclosures. Appraised values that are too high prevent successful prefoclosure sales. Implement price reduction procedures based on number of days on market. Offer up to 3% towards buyers closing costs, instead of… more

  2. 7 votes

    Job Data collection

    Jobs creation and retention is a large component of all HUD funded projects whether or not that is the purpose of the project. How many people are employees on a sewer line replacement project, how many people are able to obtain employment because case managers are available at a homeless… more

  3. 7 votes

    Affirmatively Furthering Fair Housing Working Group

    HUD should establish an intra-agency AFFH working group composed of personnel from FHEO, OGC, and relevant program offices. The working group would have regular meetings and focus on reviewing HUD programs to find ways to ensure that the programs affirmatively further fair housing. The working group could review one large… more

  4. 3 votes

    Make available work life coaches for HUD employees

    Research shows when employees have access to a coach or mentor work is more productive with less conflict. All employees need to be able to have access either through a site or directly to discuss workplace challenges. When I was teaching, I was blessed to be working in a school… more

  5. 56 votes

    Homes for Returning Veterans

    Homes the government now owns would be given to returning or veterans already back from active war zones. 60%-70% would be set aside for disabled vets and the remaining 30% -40% would be distributed on a lottery basis to all other combat vets.

  6. 3 votes

    Make Social Workers Available for Assisted Housing Tenants as is done for VASH

    The VASH program is successful because each Veteran is assigned to a Social Worker who helps them get out of homelessness into housing. However, there are many assisted clients who are motivated about getting out of assisted housing but don't know where to start. If perhaps there was a site… more

  7. 16 votes

    Renter's Insurance

    In order to keep cost down, HUD should require that Housing Authorities offer tenant's some sort of renter's insurance at a reduced cost. The cost to repair units when tenant's move-out is expensive. This is will aid with tenant's losing their belongings during a fire, theft, or natural disaster. There… more

  8. 20 votes

    Child Support as a Deduction

    Allowing this would help ease the burden of the renter and therefore allow them to maintain a better quality of life and be a better tenant.

  9. 9 votes

    Fix housing once and for all

    In order to truly fix the housing market we need to first remember what a healthy housing cycle looks like. It starts with a first time buyer who typically buys a small house from someone. That family can then buy something larger (trade-up), and the family they buy from can… more

  10. 10 votes

    Demolition of Abandoned Foreclosed Properties

    Let occupants of foreclosed houses stay at the property until payment arrangements can be made or the house is actually sold, but require them to maintain the property in an acceptable manner. Currently, thousands of homes have been abandoned and foreclosed and are sitting vacant in neighborhoods causing blight because… more

  11. 1 vote

    Save HUD programs - demonstrate impact

    Dollar of investment what HUD leverages/ creates jobs. USEDA uses a formula to track jobs for both direct and indirect impact.. There was a study at I think, the University of Miami about 15 years ago that demonstrate that every dollar put into beach replenishment creates $4 in tourism. Why… more

  12. 7 votes

    Make a peer-to-peer loan (leave & $) program for employees with sick / maternity / hardship

    We can donate leave to colleagues who are in a pinch with an unexpected health or family situation, but it would be also appropriate (and more popular) in some situations to offer each other leave as a loan instead. For example, I'd be more willing to loan my annual leave… more

  13. 18 votes

    Allow for a lowered MI rate on FHA Streamline Mortgages

    I run in to this challenge daily as clients would like to lower their rate by doing a streamline FHA refinance, however, due to the increased MI rate across the board they are unable in a lot of cases to take advantage of the lower rates. Their principal and interest… more

  14. 6 votes

    As a quality check, Why don't folks at HUD stay in public housing while on travel?

    As an added quality check, I'm suggesting that folks within HUD stay in public housing, while on travel. This will allow for HUD to experience first hand what the tenants are subjected to,and will aid HUD in providing more quality housing

  15. 15 votes

    Improving the Economy based on Muhammad Yunus' Grameen Bank

    What if HUD were to create a medium similar to 2006 Nobel Prize winner Muhammad Yunus' Grameen Bank concept? Homeowners who have lost their jobs and are unable to pay their mortgage could be eligible to use their skills to create a business and compete for smaller HUD contract awards.… more

  16. 10 votes

    Create a HUD mobile application

    This would open a new social media market for HUD to provide information and interactive communication with the android and app users.

  17. 29 votes

    Field Training from external partners

    Give New HUD employees the opportunity to receive training from our external clients. This will give HUD staff an opportunity to see how external partners implement the rules and regulations set forth by HUD. Many people learn better by doing. Spending time at a Public Housing Authority, for example, would… more

  18. 20 votes

    Internship (Unpaid) Opportunities

    As congress explore strategies to reduce the deficit by shrinking government and slashing federal spending, HUD must find innovative ways to "do more with less." I feel we could seize a great opportunity within the job market. Presently the unemployment rate sits at 8.6%. HUD could take this opportunity to… more

  19. 8 votes

    Mortgage principal reduction

    Allow banks to put liens on properties once they have reduced the principal. The owner would pay the new lower mortgage but once the property sold all proceeds would go to cover the current mortgage then the lien then to the owner. The lien would be a set amount no… more

  20. 10 votes

    Provide HUD Employees with cards that list Hotline/information numbers for the homeless

    I recently encountered a homeless person and gave him a few bucks, I noticed that he was coughing and was cold, I told him he needs to be in a shelter. He said he tried the shelter and its was full. I felt bad because I could not help him.… more